Sales Engineer

Salary: $175K Location Type: Remote Employment Type: Full-Time

Chronosphere

Chronosphere is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing data complexity, optimizing costs, and remediating issues faster. The observability platform reduces data volumes and associated costs by 60% on average while saving developers thousands of hours. Chronosphere’s Fluent Bit-based Telemetry Pipeline optimizes and simplifies observability and security log data. The product transforms logs at the source and routes them to any destination without lock-in. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world’s most innovative brands, including Snap, Robinhood, DoorDash, and Zillow.

Learn more at Chronosphere.io. Follow at LinkedIn and X.

About the Role

Chronosphere is looking for an experienced technical sales enthusiast to join our Sales Engineering team. Your main responsibility will be to partner with an account executive on owning the technical sales strategy and execution for enterprise opportunities, demonstrating to customers the power and value of Chronosphere, and guiding their monitoring and observability solutions.

You will also have the opportunity to contribute to pre- and post-sales processes, inform product innovation and build a career pathway in a rapidly growing, fast-paced startup with a solid foundation.

Responsibilities

• Engage in early technical qualification and requirements gathering, while demonstrating relevant Chronosphere capabilities.
• Drive and advise customers on pilot implementation, engaging other functions such as Engineering and Product as pertinent.
• Work with your account executives on presentation customization, RFP responses, proposal packaging, opportunity planning and account strategies.
• Be comfortable connecting technical solutions with business value, technical requirements and organizational priorities.
• Build rapport and trust in Chronosphere as a solution, vendor and partner.

Requirements

• 5+ years of experience as a sales engineer or equivalent pre-sales technical role.
• Direct hands-on experience, or working knowledge of Kubernetes, AWS, GCP, Azure or other modern cloud-native technologies and platforms.
• Prior experience with monitoring or observability tools (New Relic, Grafana, Splunk, DataDog, etc).
• Prior experience at a SaaS or Open Source vendor.
• A passion for building relationships and driving sales success.
• Strong personal motivation to meet and exceed measurable performance goals.
• A growth mentality with the instinct to be creative and collaboratively problem-solve.
• Ability to successfully manage multiple priorities, while maintaining a high sense of urgency.
• Excellent interpersonal, verbal & written skills.
• Organizational skills and a results-oriented, self-starter attitude.

Nice to Have

• Prometheus and OpenTelemetry experience.
• Tracing and Jaeger experience.
• Demonstrated ability to write code in at least one modern programming language (Node.js, Python, Go, Java, etc).

What You Will Achieve

• First 30 Days: Get up to speed on Chronosphere technology, product, and how it fits our target market. Be able to participate in qualification and discovery calls with customers, working towards providing a demo and handling deeper conversations that lead to pilot planning.
• First 3 Months: Manage technical account strategy from introductions to pilot execution, building a healthy pipeline of opportunities in partnership with your account executive. Contribute to improving key aspects of the pre-sales process based on your experiences and particular strengths.

Location

• United States - Remote (#LI-Remote)

The Team

• Reports to: Frank Lamprea - Sr. Manager, Sales Engineering

Benefits

• Health Insurance Coverage
• Flexible Time Off
• Competitive Salary
• Stock Options
• And More

Chronosphere is an equal opportunity employer.