Job Description

Employment Type: Full-Time Location Type: Remote

Pourquoi Deliveroo ?

Deliveroo is transforming the way the world eats and shops by making access more convenient and enjoyable. We connect consumers, restaurants, shops, and riders. We empower everyone to buy what they want, how they want, when they want, and where they want.

We are a technology-driven company at the forefront of one of the world's fastest-expanding sectors. We move fast, value autonomy, and are always seeking new ideas and talented individuals to join us!

Tes principales missions (Your Main Responsibilities):

• Manage a portfolio of key restaurants in mature areas, where expertise and attention to detail make all the difference.
• Develop privileged and sustainable partnerships by becoming the expert point of contact for your zone and leveraging your Food Tech knowledge.
• Optimize the performance of your accounts through personalized, long-term support, fueled by data.
• Analyze restaurant results, identify areas for improvement, and recommend concrete actions to your manager while remaining agile and open to novelty.
• Propose and implement targeted marketing and promotional campaigns to boost the attractiveness of your partner restaurants.
• Closely monitor operations to ensure the best possible restaurant and customer experience.

Ton expérience et tes qualités (Your Experience and Qualities):

• 2-3 years of experience in a similar role focused on partner portfolio management.
• Proven ability to negotiate and anticipate commercial discussions while keeping Deliveroo's values in mind.
• Skillful in managing your portfolio, identifying new market trends, and sharing useful feedback with partners and your manager.
• Comfortable in the field, building trusting relationships with partners while keeping a close eye on the competition.
• Proactive, able to analyze the results of your actions, and propose concrete recommendations to your manager.
• Ability to work autonomously while staying focused on objectives and striving to achieve them.
• Skilled in designing specific actions tailored to both partner needs and your manager's defined strategy.
• Proficiency in identifying, understanding, and analyzing commercial and operational performance data to ensure an impeccable level of service.
• Fluent in English (both spoken and written).
• Ability to convince while building strong, lasting commercial relationships where Deliveroo becomes the partner of choice.

If you are looking for a full remote position based in Lille, while maintaining strong ties with the field and teams, this role might be for you!

La vie chez Deliveroo (Life at Deliveroo):

Our team is growing rapidly, our impact is significant, and we are tackling some of the most stimulating questions of our time. We progress quickly, constantly explore new ideas, and are very transparent about our decisions and the motivations behind them.

There are so many questions we want to answer, and even more that we haven't encountered yet. How can data and technology help restaurants grow their business as consumer habits evolve? How can we predict what someone will want for dinner before they even think of it? At Deliveroo, these are just a few of the ambitious challenges we strive to meet – and there's no project that cannot be...