Senior Sales Account Manager

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not provided
• Job Description: Midwest Region (Home Office)

This role focuses on driving revenue growth and strategic objectives within assigned territories or accounts. The ideal candidate will build strong relationships with key decision-makers, manage escalations, and collaborate with cross-functional teams to implement strategic projects.

Responsibilities

• Meets monthly, quarterly, and annual assigned sales quotas for revenue growth and strategic objectives.
• Maps out Key Account organization and develops relationships with key decision-makers.
• Serves as the escalation point and manager of support and service escalations.
• Provides reporting to cross-functional areas and senior management.
• Meets and maintains company expectations for average sales pricing and profitability.
• Completes customer/prospect account plans that meet company standards.
• Maintains high customer satisfaction ratings that meet company standards.
• Works closely with the North America Sales Manager and Product team implementing strategic projects focused on profitable growth.
• Increases sales volume for assigned products and markets, aligning with marketing strategies and targets.
• Identifies and develops customers for existing products to profitably increase sales.
• Utilizes technical expertise to accelerate qualification of products at potential customers.
• Identifies and analyzes market information, including pricing dynamics and competitive situations.
• Maintains excellent record system for accounts, products, and distributors.
• Proactively seeks new business leads and contacts prospective strategic clients.
• Handles customer queries and develops innovative solutions for complex problems.

Requirements

• Education: A Bachelor's Degree is required; a Master's degree is a plus.
• Experience: 10+ years of experience in professional sales and account management.
• Industry Experience: Proven successful work experience in medical device or healthcare sales (device, connected device, bio-tech, digital health).
• Skills:
  • Ability to develop relationships with key strategic decision-makers.
  • Ability to manage the sales process effectively.
  • Self-motivated, organized, detail-oriented, and with strong follow-through skills.
  • Critical thinking and strategic planning abilities.
  • Skilled in establishing communication channels and liaising between clients and internal departments.
  • Expert knowledge of strategic, tactical sales processes.

Company Information

Not provided