Account Executive - Healthcare
EmaSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Health-Tech, Pharmacy Benefit ManagementIndustries
Requirements
Applicants must be based in Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Indiana, Kansas, Kentucky, Massachusetts, Minnesota, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin. Requires 3-5 years of direct account management or relationship management experience in the healthcare space, with a strong preference for working knowledge of commercial health insurance and pharmacy benefits. A positive growth mindset, the ability to approach difficult situations calmly and tactfully, and an obsession with customer experience and satisfaction are also required.
Responsibilities
The Account Manager will ensure the complete post-sale success and satisfaction of SmithRx customers, serving as a trusted advisor and business partner to client operational leadership. Responsibilities include developing and maintaining client success plans, orchestrating the involvement of additional SmithRx teams to achieve client business goals, completing reporting and data requirements, building trusting relationships with client operational leadership, understanding customer business challenges, and applying cross-functional project management to resolve escalated client issues. The role also involves supporting research and data activities, identifying product gaps through business impact assessments, managing client expectations, prioritizing issues, and assessing escalations to mitigate client attrition risk.
Skills
Account Management
Customer Success
Relationship Management
Client Retention
Problem-Solving
Communication
Business Acumen
PBM (Pharmacy Benefit Management)
Health-Tech
SmithRx
Pharmacy benefit management with transparent pricing
About SmithRx
SmithRx operates as a Pharmacy Benefit Manager (PBM) that focuses on managing prescription drug plans for self-insured employers and plan sponsors. The company uses a transparent pricing model called "Pass Through Pricing," where it charges only an administrative fee and passes all rebates from prescriptions directly to clients and their members. This model contrasts with traditional PBMs that often inflate drug prices and retain rebates for profit. SmithRx's clients benefit from a technology platform that utilizes real-time data to improve service delivery, ensuring efficient and high-quality pharmacy benefit management. The company also provides a concierge service to enhance support for both members and clients. SmithRx aims to simplify pharmacy benefits while maximizing value for its clients through transparency, advanced technology, and exceptional customer service.
San Francisco, CaliforniaHeadquarters
2016Year Founded
$94.8MTotal Funding
SERIES_CCompany Stage
HealthcareIndustries
201-500Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Holidays
Wellness Program
Commuter Benefits
Parental Leave
Mental Health Support
Professional Development Budget
Risks
Increased competition from technology-driven PBMs like Capital Rx could erode market share.
Rapid technological advancements may require costly updates to SmithRx's platform.
Potential regulatory scrutiny on PBM pricing models could impact SmithRx's business model.
Differentiation
SmithRx uses a transparent 'Pass Through Pricing' model, unlike traditional PBMs.
The company leverages real-time data for efficient pharmacy benefit management services.
SmithRx offers concierge-level service, enhancing customer satisfaction and support.
Upsides
SmithRx secured $60M in Series C funding, indicating strong investor confidence.
Partnership with Banjo Health enhances prior authorization processes using AI technology.
Collaboration with TheracosBio offers cost-effective drug options for Type 2 Diabetes.
Related Jobs
RemoteRemoteClient Success Manager
FiscalNoteSalary not specified
RemoteHealth Insurance Sales Representative
Angle HealthSalary not specified
- Full Time
- Entry Level & New Grad
RemoteStrategic Accounts Executive
Garner HealthSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteManager, Health Services
Imagine PediatricsSalary not specified
RemoteSenior Territory Account Manager, Healthcare - Texas
IlluminaSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteAdvisory Solution Consultant – Healthcare
SailPointSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteCustomer Success Manager
SamaSalary not specified
- Full Time
- Entry Level & New Grad
RemoteAccount Executive
Garner Health$75,000 - $85,000/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteAccount Executive - Western Region
IDMWORKSSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteClient Partner, Media & Digital Solutions
Cars CommerceSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteSenior Manager, Client Growth & Success
Twin HealthSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteStrategic Account Manager (Post-Sales)
Sardine$150,000 - $180,000/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteManager - Healthcare Quality
CVS HealthSalary not specified