[Remote] Manager - Healthcare Quality at CVS Health

Michigan City, Mississippi, United States

CVS Health Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 3+ years of quality improvement experience
  • Active Michigan nursing license or clinical license OR Certified Professional in Healthcare Quality
  • Experience with HEDIS, CMS Stars and CAHPS activities
  • Knowledge of NCQA accreditation standards
  • 3+ years of program management experience
  • Bachelor’s degree in health-related field

Responsibilities

  • Support the functions of the Michigan Highly Integrated Duals Eligible (HIDE) quality program, including regulatory deliverables, HEDIS activities and reporting and other quality improvement activities
  • Be a collaborative partner with internal and external stakeholders to facilitate daily quality improvement (QI) functions
  • Coordinate and monitor quality improvement projects from inception to closure including quality withhold performance, NCQA accreditation and contract compliance
  • Develop the annual quality workplan to include program activities
  • Support population health management and health equity activities to address inequities aimed to reduce disparities
  • Monitor all workplan activities to ensure state, federal and NCQA compliance
  • Ensure all quality policies are updated annually and in compliance with state contract
  • Collaborate with all internal and external stakeholders to identify, develop, and implement innovative programs and initiatives to improve outcomes
  • Manage medical record review and compile reports for both committee presentation and state submission
  • Analyze data, develop reports and present to plan committees
  • Adhere to NCQA standards and work with the National Quality Management Accreditation team to maintain the plan’s NCQA accreditation
  • Support the coordination of corporate compliance and external surveys as needed
  • Support the project life cycle including requirements gathering, creation of project plans and schedules, manage resources, support HEDIS audit process, and facilitate project execution, deployment and closure
  • Active member of quality committees to drive improvement efforts
  • Participate in external quality review audits

Skills

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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