ACCOUNT MANAGER, END USER at Rockwell Automation

Appleton, Wisconsin, United States

Rockwell Automation Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Pulp & Paper, ManufacturingIndustries

Requirements

  • Bachelor's degree or equivalent experience
  • Legal authorization to work in the US (no employment visa sponsorship)

Responsibilities

  • Owns the account strategy within assigned accounts and communicates to extended teams on an account by account basis
  • Establishes executive level relationships within the customer base and understands customer processes, business drivers and organizational model
  • Establishes a trusted advisor relationship with customers, understands customer processes, business drivers and organization model while providing guidance on customer's strategic initiatives
  • Follows the Rockwell Automation sales process: knows assigned accounts, plans for growth, maintains a healthy funnel, drives opportunities to closure and evaluates performance to goal
  • Understands the Pulp & Paper industry (applications, standards/regulations, drivers and trends), the customer's organization and desired business outcomes and Rockwell Automation offerings and delivery mechanisms as well as partner capabilities relevant to assigned accounts
  • Provides application knowledge and industry expertise. Manages sales activities according to Rockwell Automation's outcome-based selling methodology
  • Proactively collaborates with the North America Regional Industry Managers
  • Qualifies customer opportunities, engages the appropriate resources and coordinates the solution design to impact the customer's decision process and presents solutions to the customer (value proposition)
  • Brings the right resources to the table to impact the customer's decision process and presents solutions to the customer
  • Coordinates Rockwell Automation account team, senior management and a technical engagement team (domain experts) to plan for and win identified opportunities
  • Maintains accurate assessment of target and opportunity funnel within the Dynamics Customer Relationship Management system
  • Teams with corporate Contracts and Negotiations group to come to terms with customers
  • Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances
  • Obtains agreements and prices to support the proposal effort
  • Supports customer/internal account reviews
  • Sets and helps manage internal/external partner expectations
  • Ensures thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental)

Skills

Account Management
Sales Strategy
Relationship Management
Executive Engagement
Pulp & Paper Industry
Sales Process
Funnel Management
Strategic Planning
Customer Advisory
Business Drivers

Rockwell Automation

Industrial automation and information technology solutions

About Rockwell Automation

Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.

Milwaukee, WisconsinHeadquarters
1903Year Founded
$39.1MTotal Funding
IPOCompany Stage
Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Holidays
Paid Time off
Parental Leave
Caregiver Leave
Flexible Work Hours

Risks

Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.
Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.
Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.

Differentiation

Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.
The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.
Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.

Upsides

Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.
The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.
Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.

Land your dream remote job 3x faster with AI