[Remote] Account Manager, Payer at Maven Clinic

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health Technology, Virtual Care, Women's Health, Family BuildingIndustries

Requirements

Candidates should have a proven ability to build and maintain strong partner relationships, a track record of anticipating challenges and driving swift, creative solutions, and demonstrated attention to detail. Experience thriving in cross-functional environments and a history of delivering measurable outcomes tied to partner satisfaction, program performance, and growth objectives are also required.

Responsibilities

The Account Manager will manage day-to-day relationships and operations for an assigned payer book of business, serving as the primary point of contact for operational, member engagement, and partnership performance needs. Responsibilities include monitoring and reporting on partnership KPIs, collaborating with analytics to produce performance reports, working with cross-functional teams to identify trends and drive performance optimization, partnering with marketing and client success to design engagement campaigns, influencing product roadmap priorities, serving as the primary point of contact for issue escalation and resolution, and monitoring forecasting, enrollments, and revenue recognition.

Skills

Account Management

Payer Relations

Client Relationship Management

Operations Management

Member Engagement

Healthcare

Health Plans

Virtual Care

Communication

Maven Clinic

Digital health platform for women's healthcare

About Maven Clinic

Maven Clinic provides a digital health platform focused on women's and family health services. It offers a wide range of support, including preconception care, fertility preservation, IVF, adoption, surrogacy, and menopause care. The platform connects users with dedicated Care Advocates and utilizes data-driven insights to ensure equitable access to healthcare, regardless of location or background. This approach helps improve health outcomes and reduces the need for expensive medical procedures. Maven Clinic's services include on-demand appointments with specialized providers, ongoing assessments, and proactive check-ins, which enhance member engagement and allow for early risk identification. The company aims to deliver comprehensive care while achieving significant clinical and business returns on investment.

New York City, New YorkHeadquarters

2014Year Founded

$416.1MTotal Funding

SERIES_FCompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Unlimited paid time off

14 weeks fully paid parental leave and return-to-work plan

Market-based compensation and equity

Medical, dental, and vision plans (100% covered options)

Free membership with One Medical

Free access to Maven, with credits for friends and family

401(k) match

Paid month-long sabbatical after 5 years

Risks

Increased competition from AI-driven startups like Abridge could impact Maven's market position.

Flat deal activity in healthcare IT may slow future funding opportunities for Maven Clinic.

Growing FemTech market could lead to increased competition from new entrants in reproductive health.

Differentiation

Maven Clinic offers comprehensive women's and family health services, including IVF and surrogacy.

The platform provides equitable access to care through dedicated Care Advocates and data insights.

Maven Clinic's holistic approach reduces costly procedures with proactive healthcare interventions.

Upsides

Maven Clinic raised $125M in Series F, becoming the highest valued in its sector.

The rise of FemTech presents opportunities for Maven to expand and capture market share.

Increased employer demand for fertility benefits aligns with Maven's services, boosting its client base.

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