Account Executive, Strategic Accounts
AirtableSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, TechnologyIndustries
Requirements
- Track record of meeting or exceeding expectations in an individually focused, quota carrying role
- Technical aptitude and ability to learn new concepts quickly
- Exceptional written and verbal communication skills
- Self-starter with the ability to work independently and also in a team environment
- Curious nature with a desire to learn and a competitive spirit
- High level of comfort handling client objections and negotiations
- Excellent time management skills
- Security or SaaS sales experience desired
Responsibilities
- Serve as the primary point of contact for clients while collaborating with Sales, Customer Success and Product to ensure the existing customer base is receiving the value they expect from their implemented solutions
- Achieve a quota of new sales growth within your select customer base each quarter
- Be a customer advocate, driving relationships with key customers and creating new champions
- Identify whitespace in existing accounts and create value based presentations to promote upgrades and cross-sells
- Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio
- Devise and execute account strategies and plans to maximize customer success and account growth
- Provide high touch customer service, including escalation and coordination of support issues as needed
- Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What experience is required for the Account Manager role?
A track record of meeting or exceeding expectations in an individually focused, quota carrying role is required, along with technical aptitude, exceptional communication skills, and the ability to work independently and in a team.
What is the salary or compensation for this position?
This information is not specified in the job description.
Is this Account Manager role remote or does it require office work?
This information is not specified in the job description.
What is CrowdStrike's company culture like?
CrowdStrike cultivates a culture that gives every CrowdStriker flexibility and autonomy to own their careers, emphasizing limitless passion, relentless focus on innovation, and commitment to customers, community, and each other.
What makes a strong candidate for this Account Manager position?
The ideal candidate has a strong track record of success, a consultative selling approach from a SaaS or security company, is a great listener, strong communicator, and curious creative problem solver.
Crowdstrike
Cloud-native endpoint security solutions provider
About Crowdstrike
CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.
Austin, TexasHeadquarters
2011Year Founded
$468MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
5,001-10,000Employees
Benefits
Competitive Employee Stock Purchase Plan
Remote-friendly culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive health benefits + 401k plan
Paid Parental Leave, including adoption
Wellness programs
Professional development and mentorship opportunities
Open offices have stocked kitchens, coffee, soda and treats
Risks
Increased competition from companies like Lumos could challenge CrowdStrike's market share.
Recovery from last year's outage may still affect customer trust and future sales.
Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.
Differentiation
CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.
The company serves 44 of the Fortune 100, showcasing its strong market presence.
CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.
Upsides
Partnership with SonicWall opens new SMB market segment for CrowdStrike.
Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.
Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.
Related Jobs
RemoteRemoteAccount Executive, Commercial
1PasswordSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteStaff Endpoint Security Engineer
Included HealthSalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteCustomer Success Manager
SamaSalary not specified
- Full Time
- Entry Level & New Grad
RemoteEnterprise Account Manager
SanitySalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteEnterprise Account Manager - Central
Immersive LabsSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteDistribution Channel Manager
Huntress$210,000 - $225,000/year
- Full Time
- Senior (5 to 8 years)
RemoteSecurity Engineer, Cloud Security
Red Cell PartnersSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteGrowth Account Director, Mid-Market
Demandbase$76,000 - $114,000/year
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteRenewal Account Manager
BazaarvoiceSalary not specified
RemoteStrategic Customer Success Manager
Vouched$120,000 - $120,000/year
- Full Time
- Junior (1 to 2 years)
RemoteNew Business Account Executive
Tailscale$150,000 - $200,000/year
- Full Time
- Junior (1 to 2 years)
RemoteChannel Account Manager
IntradiemSalary not specified
RemoteField Account Executive
Zen Educate$90,000 - $110,000/year
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)