Account Manager at Republic Services

Columbus, Ohio, United States

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste Management, TransportationIndustries

Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty
Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers
Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate
Responds to all cancellation requests in alignment with the established escalation policy
Proactively communicates with or responds to customers in support of company pricing initiatives
Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals
Responsible for capturing customer emails, minimizing rate restrictions and customer credits
Increases customer penetration by selling full suite of Republic Services products
Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships
Partners with the operations team, when needed, to address customer services issues
Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities
Performs other job-related duties as assigned or apparent