Garner Health

Account Manager

Remote

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

Candidates should possess 5+ years of experience managing and growing a high-performing B2B book of business with impactful results in the healthcare and benefits industry, demonstrated experience supporting clients to increase engagement and maximize the value of a SaaS solution, a strong communicator who can articulate a vision or strategy, excellent presentation skills, and the ability to thrive in an ambiguous, rapidly evolving startup environment.

Responsibilities

The Account Manager will be responsible for overseeing clients in the mid-market (100-500 lives) book of business, ensuring Garner delivers an excellent client experience, executing key workflows and monitoring client health, tracking client success KPIs, escalating concerns, mitigating risks, managing strong client and broker relationships, communicating regularly with stakeholders, collaborating with internal teams, developing client reports and workshops, and traveling up to 15% of the time.

Skills

Client Relationship Management
Account Management
Customer Success
Stakeholder Engagement
Workflow Execution
Risk Mitigation

Garner Health

Healthcare data platform improving patient outcomes

About Garner Health

Garner Health focuses on improving patient outcomes and reducing healthcare costs by utilizing a vast database of medical records. With over 60 billion records from 320 million patients, Garner identifies healthcare providers who are known for accurate diagnoses and better patient care. Individuals and families can use Garner's app and Concierge team to find in-network healthcare providers that are available and conveniently located. Additionally, Garner offers a reimbursement service that covers out-of-pocket medical expenses for visits to these top providers. For corporate clients, Garner provides a solution that enhances employee benefits and lowers costs without altering existing plans or networks. This approach allows companies to achieve savings and improve value-based care through data-driven insights. Garner's goal is to leverage its extensive claims database to deliver valuable services that enhance healthcare experiences for both individual and corporate clients.

Key Metrics

New York City, New YorkHeadquarters
2019Year Founded
$59.6MTotal Funding
SERIES_BCompany Stage
Data & Analytics, HealthcareIndustries
201-500Employees

Benefits

Company Equity
401(k) Company Match

Risks

Increased competition from similar healthcare data analytics companies threatens Garner's market share.
Stricter data privacy regulations may limit Garner's access to necessary datasets.
Direct-to-consumer healthcare apps could divert individual clients from Garner's employer-based solutions.

Differentiation

Garner Health leverages the largest claims database in the U.S. for accurate provider recommendations.
The company offers a unique reimbursement service for out-of-pocket medical costs.
Garner's non-disruptive corporate solutions enrich benefits without changing plans or networks.

Upsides

Increased telehealth adoption enhances Garner's platform for remote, high-quality care access.
The rise of personalized medicine aligns with Garner's data-driven provider identification approach.
Growing consumer-driven healthcare supports Garner's model of empowering individuals with data.

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