Key technologies and capabilities for this role
Common questions about this position
This role pays between $90,000 and an unspecified upper limit, as the job description appears to be cut off.
This information is not specified in the job description.
Candidates need 3+ years of experience in Customer Success or Client Services at an Enterprise SaaS company, experience in health plans, insurance, digital health, provider data management, or a highly-regulated industry, familiarity with data products, API integrations, and technical onboarding, plus strong project management skills owning enterprise and mid-tier accounts.
H1's Customer Success team focuses on building deep relationships with existing customers as the point of contact throughout the customer journey, harnessing data and AI to unlock medical insights for optimal patient outcomes, health equity, and trust in healthcare systems.
A strong candidate has proven success managing enterprise or mid-market clients in B2B SaaS, is adept at balancing priorities across technical and business stakeholders, skilled in communication and presenting with executive presence, and passionate about client success and long-term relationships.
Healthcare data analytics and research solutions
H1.co operates in the healthcare technology sector, focusing on connecting healthcare professionals with research and insights. The company provides data-driven solutions that help clients, including healthcare professionals, life sciences companies, payors, and patients, make informed decisions. H1.co's products utilize healthcare data to offer insights for various applications such as clinical trial design and market access. Unlike many competitors, H1.co emphasizes the democratization of healthcare data and offers a free platform, H1 Connect, for accessing expert insights. The company's goal is to enhance the efficiency of healthcare delivery and research by providing accurate and comprehensive data.