Account Manager
Vantage- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should possess a Bachelor's degree and demonstrate a proven track record in account management, ideally within a SaaS or technology environment. Strong communication, interpersonal, and negotiation skills are essential, along with the ability to build and maintain relationships with clients. Experience with CRM software and a deep understanding of sales methodologies are also highly desirable.
As an Account Manager at Insider, you will be responsible for nurturing and expanding relationships with existing clients, driving revenue growth, and ensuring customer satisfaction. This includes conducting regular business reviews, identifying upsell and cross-sell opportunities, resolving client issues, and proactively seeking feedback to improve the customer experience. You will also collaborate with internal teams to ensure client needs are met and to advocate for client success.
Growth management platform for digital marketers
Insider has created a Growth Management Platform (GMP) tailored for digital marketers, enabling businesses to effectively manage and enhance their growth throughout the sales funnel. The platform utilizes artificial intelligence to provide personalized customer experiences, which helps in increasing engagement and boosting sales. Insider serves a wide array of clients, including notable Fortune 500 companies like UNIQLO and Singapore Airlines, and operates globally in major cities such as London, Paris, and Tokyo. The company follows a software as a service (SaaS) model, offering its platform on a subscription basis, which allows for scalability and a consistent revenue stream. Insider differentiates itself from competitors through its focus on AI-driven personalization and its established reputation among high-profile clients. The company's goal is to continuously improve its platform and maintain high customer satisfaction to retain existing clients and attract new ones.