Account Executive, Enterprise Customer Accounts
ScribeSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Human Resources, Professional Development, CoachingIndustries
Requirements
- 5+ years of enterprise tech, professional services sales, or renewals experience
- Experience selling to and influencing C-level and C-1 executives at Global 1000 companies on six-to-eight-figure opportunities; specific preference given to those with CHRO & Talent-focused experience
- Ideal candidate would have experience selling into a new market or new technology disrupting an existing marketplace
- Experience in influencing a buying cycle and maturing customer relationships
- Ability to identify customer pains and develop compelling value propositions that focus on delivering customer value
- Outstanding leadership and strong ability to work with and manage people across functions and geographies
- Experience working in a team based account structure, where collaboration and extreme ownership are key behaviors
- Bachelor’s degree or equivalent work experience
Responsibilities
- Partner with Strategic AM’s to prospect and generate upsell and cross-sell opportunities through relationship building and value realization within BetterUp's existing customer base
- Negotiate and manage renewals, both centralized and decentralized, with a focus on maximizing customer spend and contract term length
- Stay informed about industry trends, competitor activities, and product updates to guide engagement strategies and identify new business opportunities
- Effectively leverage cross-functional resources, including partners, to identify, develop, and win expansion opportunities
- Engage with C-level contacts to position BetterUp's strategic value proposition during the renewal cycle
- Maintain accurate records of opportunities, customer interactions, and contract details in Salesforce
- Provide accurate forecasts and monthly reports to the sales manager to communicate the health of the sales pipeline, significant market trends, and any potential risks that may impact the ability to hit targets
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the work location or arrangement for this role?
The position is hybrid.
What salary or compensation does this role offer?
This information is not specified in the job description.
What experience is required for this Account Manager position?
Candidates need 5+ years of enterprise tech, professional services sales, or renewals experience, plus experience selling to and influencing C-level executives at Global 1000 companies on six-to-eight-figure opportunities.
What is the company culture like at BetterUp?
BetterUp offers a fun, inventive, soulful culture focused on human transformation, with every employee including managers receiving a personal BetterUp Coach, a development plan, and work that matters for a focused and fulfilling experience.
What makes a strong candidate for this Account Manager role?
The ideal candidate has experience selling into a new market or new technology disrupting an existing marketplace, plus CHRO & Talent-focused experience influencing C-level executives.
BetterUp
Digital coaching for leadership and employee development
About BetterUp
BetterUp provides professional coaching and personal development services primarily for businesses. Its main product is a digital platform that connects employees, managers, and executives with expert coaches. These coaches help individuals enhance their leadership skills, manage stress, and develop resilience and self-compassion. The platform uses insights and analytics to customize coaching programs to meet the specific needs of each organization, ensuring measurable improvements in employee performance and well-being. Unlike many competitors, BetterUp focuses on a subscription model, allowing companies to provide ongoing access to coaching resources for their employees. The goal of BetterUp is to significantly improve individual and team performance, resilience, and overall employee experience across various industries.
San Francisco, CaliforniaHeadquarters
2013Year Founded
$563.2MTotal Funding
SERIES_ECompany Stage
Data & Analytics, ConsultingIndustries
1,001-5,000Employees
Benefits
Medical, dental, & vision benefits
Flexible Time Off
Paid parental leave
Unlimited coaching
Wellness programs
Education & learning stipend
Volunteer days
Risks
Shift to in-office work increases burnout, potentially affecting BetterUp's client satisfaction.
High valuation post-pandemic may challenge BetterUp in maintaining growth and investor expectations.
Departure of key personnel like Katie Coupe could disrupt internal operations and talent management.
Differentiation
BetterUp is the inventor of virtual coaching, leading the mental health startup sector.
It offers the largest network of over 3,000 coaches in 46 languages worldwide.
BetterUp integrates AI technology to tailor coaching programs to individual and organizational needs.
Upsides
Growing demand for virtual coaching as hybrid work models become more prevalent.
Increased interest in workplace mental health solutions boosts BetterUp's market potential.
AI-driven analytics enhance personalized coaching, improving employee performance and well-being.
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