Account Executive, Mid Market

Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaSIndustries

Requirements

Candidates should have 4+ years of experience in Account Management or New Logo acquisition within a SaaS organization. A hunter mindset is essential, along with excellent project management skills and the ability to thrive in a fast-paced, innovative environment. Experience managing six-figure renewals and upsells in a SaaS company, exceptional stakeholder, communication, and relationship management skills are required. Prior experience working with large, matrixed customers to drive product adoption and workflow change management is also necessary. Proficiency in the Japanese language is preferred but not required.

Responsibilities

The Account Executive will manage MURAL’s mid-market and enterprise clients in the APAC region, focusing on expansion and retention. Responsibilities include understanding client business goals, anticipating needs, and delivering optimal solutions. The role involves driving planning sessions, leveraging project management skills for complex accounts, owning annual renewals, expansions, and upsells, and establishing consultative relationships. Additionally, the Account Executive will coordinate with cross-functional teams, develop best practices for the Account Management team, and act as an internal advocate for clients by eliciting feedback for product teams.

Skills

Account Management

New Logo Acquisition

SaaS

Client Relationship Management

Upselling

Renewals

Consultative Selling

Project Management

Cross-functional Collaboration

Customer Success

Mural

Digital workspace for team collaboration

About Mural

MURAL provides a digital workspace platform that enhances collaboration and creativity among teams. It allows users to brainstorm, plan, and design together in real-time, regardless of their location. The platform features digital whiteboards, sticky notes, templates, and integrates with other productivity tools, helping teams visualize ideas and streamline workflows. MURAL serves a wide range of clients, including businesses, educational institutions, and non-profits, and operates on a subscription-based model, offering different pricing tiers based on user count and features. This model supports a steady revenue stream and enables ongoing improvements to the service. MURAL distinguishes itself by focusing on uptime and reliability, ensuring that clients can depend on the platform for consistent service.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$210.9MTotal Funding

SERIES_CCompany Stage

Enterprise Software, EducationIndustries

501-1,000Employees