Account Executive
Tactic- Full Time
- Entry Level & New Grad
Candidates should possess 7+ years of experience in a closing and quota-carrying role, consistently exceeding monthly and quarterly sales targets, and experience in B2B SaaS, preferably with a background in selling AI to mid-market and/or enterprise clients. They should also demonstrate a proven track record of long-term customer retention and possess technical competency to understand Forethought’s software and build strong relationships with CX leaders, along with problem-solving skills and enthusiasm for making a large impact.
The Account Executive will identify high-potential business and verticals, develop and execute outbound strategies to bring them to Forethought, turn inbound demand into happy Forethought customers, manage the sales pipeline utilizing the established sales process and playbook, define and communicate the specific benefits of Forethought for each user throughout the discovery, demo, and trial process, and own new business opportunities and expansion for the current customer base.
AI-powered customer support automation platform
Forethought.ai focuses on enhancing customer support through artificial intelligence. Their main product, SupportGPT™, utilizes Large Language Models (LLMs) to understand and generate human-like text, allowing businesses to automate customer service tasks. This AI is trained on a company's specific data, making it tailored to their needs. It helps businesses in sectors like E-commerce, SaaS, and FinTech by quickly resolving common customer inquiries and directing more complex issues to the appropriate agents, which reduces resolution time and operational costs. Additionally, Forethought.ai offers Autoflows, a user-friendly tool for automating customer experience without the need for coding. This tool helps businesses optimize their customer service workflows and track performance. Forethought.ai aims to improve the efficiency and effectiveness of customer support for businesses looking to enhance their service operations.