Sales Development Representative
MercurySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Mental Health Care, Health TechIndustries
Requirements
The ideal candidate will have 2-5+ years of proven success in a high-velocity sales environment, strong sales acumen with an understanding of conversion metrics and pipeline strategy, and skills in objection handling, qualification, urgency creation, and closing. They should be comfortable guiding others, managing cross-functional conversations, adapting communication styles, and possess self-awareness, emotional intelligence, and receptiveness to feedback. The ability to manage time and tools efficiently, a mindset for process improvement, and a passion for mental health are also essential.
Responsibilities
The Account Executive will own the entire sales cycle from qualification to close, including creative follow-up and closing strategies, and provide post-sale support for smooth onboarding. They will customize pitches and outreach based on lead source and persona, strategically executing calls, emails, and texts to maximize conversion. Responsibilities include uncovering provider needs through discovery, mapping pain points to solutions, handling objections with confidence, maintaining high sales activity, and demonstrating strong pipeline management discipline to meet or exceed KPIs. The role also involves acting as a trusted advisor, delivering a best-in-class customer experience, supporting peer growth, sharing feedback for process improvement, and contributing to a high-performing team culture by sharing ideas and best practices.
Skills
Sales Cycle Management
Provider Acquisition
Customer Relationship Management
Sales Strategy
Lead Qualification
Objection Handling
Outreach
Pitching
Discovery Calls
Onboarding
Alma
Digital platform connecting clients with therapists
About Alma
Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.
New York City, New YorkHeadquarters
2018Year Founded
$214.5MTotal Funding
SERIES_DCompany Stage
HealthcareIndustries
1,001-5,000Employees
Benefits
Remote Work Options
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Wellness Program
Home Office Stipend
Parental Leave
Paid Holidays
Unlimited Paid Time Off
Risks
Increased competition from platforms like Headway and SonderMind could impact Alma's market share.
Rapid expansion to 8,000 providers may challenge service quality and support.
Regulatory changes in telehealth reimbursement policies could affect Alma's business model.
Differentiation
Alma partners with insurance companies to make therapy more affordable for clients.
The platform offers a comprehensive suite of tools for therapists, including scheduling and billing.
Alma emphasizes client-therapist matching to ensure personalized and effective therapy sessions.
Upsides
Alma raised $130 million in Series D funding to expand its platform and services.
The decreasing stigma around mental health is increasing demand for Alma's services.
Alma's integration of AI can enhance client-matching algorithms and service delivery.
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