Enterprise Customer Success Manager
Aisera- (Not specified in job description)
Salary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Develops AI chatbots for IT operations
Palo Alto, California, United States
- (Not specified in job description)
- Solid hands-on experience in a technical leadership role - Extensive experience in middleware integration, business process/workflow design and development - Domain expertise in ServiceNow, Salesforce, and domain model - Experience with microservices architecture - Proficiency in Java or Python - Familiarity with Kubernetes and Docker - Understanding of SaaS (Software-as-a-Service) concepts
- Expert proficiency with professional video equipment (cameras, lenses, lighting, audio) - Advanced video editing skills using Adobe Premiere Pro and After Effects - Experience with audio recording and mixing - Proficiency with motion graphics and animation - Knowledge of color grading and color correction - Understanding of video compression and delivery formats - Experience with live streaming and virtual event production - Familiarity with green screen and compositing techniques - Strong vis…
- Experience cold calling in a high-tech environment (preferred) - Effective combination of both selling skills and technical acumen - Salesforce or CRM experience (preferred) - Ability to quickly learn new concepts and technology - Resilience - Intelligent team player with high energy and strong character - Knack for building relationships externally and internally - Gets energy from learning about new opportunities
- (None specified)
- (None specified)
- Expert-level proficiency in modern web technologies (HTML5, CSS3, JavaScript/ES6+) - Strong experience with modern frontend frameworks (React, Vue, or similar) - Proficiency in backend development (Node.js, Python, or similar) - Experience with CMS platforms and headless CMS architectures - Strong understanding of web security best practices and compliance requirements - Expertise in responsive design, cross-browser compatibility, and mobile optimization - Proficiency with version control syst…
- Minimum of 18 months of professional experience in AI/ML engineering - Excellent knowledge of AI/ML algorithms, techniques, and basic frameworks, such as TensorFlow and PyTorch - Good knowledge with GenAI and LLM models and architectures - Solid understanding of data science principles and best practices, including data preprocessing, feature engineering, and model evaluation - Proficiency in Python development for AI/ML tasks - Excellent problem-solving and analytical skills - Communication a…
- Experience with Cloud Platforms: Hands-on experience with cloud database services such as Amazon RDS, DynamoDB, Google Cloud Spanner, BigQuery, or Azure SQL - Database Expertise: Deep understanding of both relational (e.g., PostgreSQL, MySQL) and NoSQL databases. Experience with search engines and vector databases (Elastic, OpenSearch) - Strong understanding of data governance principles and best practices - Experience in architecting solutions that support large-scale, distributed systems - S…
- Strong technical aptitude for managing campaigns, programs, emails, and nurture strategies - Ability to support marketing team with setting up marketing automation - Proficiency in tracking campaigns and analytics - Skills in optimizing processes and workflows - Attention to detail in executing processes and programs - Ability to meet lead goals - Adherence to email best practices
Candidates must possess a Bachelor's or Master's degree in Computer Science, Engineering, or a related field, coupled with over 3 years of experience in software development, AI/ML engineering, or system integration. Proficiency in Python is essential, along with familiarity with AI/ML concepts, large language models (LLMs), prompt engineering, AI agent frameworks, function calling, and retrieval-augmented generation (RAG). Experience with cloud platforms like AWS, GCP, or Azure, DevOps practice…
Candidates must have 3-10 years of experience in enterprise account management and sales, with a proven track record of closing enterprise deals and hitting sales goals. Experience selling CRM SaaS is a plus, and the ability to effectively deal with C-suite executives in mid-market to enterprise organizations is essential. Strong communication, interpersonal, problem-solving, and negotiation skills are required, along with a positive attitude and a passion for learning technology.
Candidates must have 3-10 years of experience in Enterprise Account management and sales, with a proven track record of closing deals of $150k or more and consistently hitting quarterly and yearly goals. Experience selling CRM SaaS is a plus. Strong communication, interpersonal, and negotiation skills are essential, along with the ability to build relationships and influence C-suite executives. A passion for technology and problem-solving, combined with a positive attitude and willingness to lea…
- 5+ years of experience as a Sales Engineer or Solutions Architect working with enterprise software solutions - Outstanding Presentation and Communication Skills: Must be able to present to various persona and levels within our prospect and customer organizations - Sales Acumen: Required to be an active partner to AEs in the sales process. Ability to understand customer challenges, pains and opportunities, and articulate Aisera's value accordingly - Team Player: Required to collaborate closely …
Candidates should have 3-10 years of experience in Enterprise Account management and sales and a proven track record of closing deals of $150k or more with consistent attainment of quarterly and yearly goals. Experience selling CRM SaaS is a plus, with the ability to generate pipeline through cold calling and prospecting. The ideal candidate is an effective communicator who can build positive relationships, influence at the C-suite level in mid-market to enterprise organizations, and work indepe…