Enterprise Account Executive - Chicago
TinesFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates must have 3-10 years of experience in enterprise account management and sales, with a proven track record of closing enterprise deals and hitting sales goals. Experience selling CRM SaaS is a plus, and the ability to effectively deal with C-suite executives in mid-market to enterprise organizations is essential. Strong communication, interpersonal, problem-solving, and negotiation skills are required, along with a positive attitude and a passion for learning technology.
The Enterprise Account Executive will qualify new sales opportunities through outbound and inbound lead follow-up for large enterprises, educating customers on Aisera's value proposition. They will manage multiple customer accounts, prospect cold leads, research accounts, build relationships with key players, and demonstrate the AI Service Management solution. Responsibilities also include maintaining and expanding the assigned prospect list, aligning Aisera's value to customer pain points, and negotiating high-value deals with C-level executives.
Develops AI chatbots for IT operations
Aisera develops chatbots and process-centric AI solutions specifically for IT operations. Their chatbots are designed to engage in human-like conversations, allowing clients to access self-service options that help reduce costs associated with service desks. Aisera primarily serves organizations that seek customizable virtual agents to modernize their IT operations and minimize unplanned outages. Their products can be quickly deployed, giving them an advantage in the fast-growing AI and machine learning market. Aisera's revenue comes from selling these AI solutions, which not only help businesses cut costs by deflecting support tickets and reducing wait times but also improve customer experience through personalized interactions. Additionally, Aisera allows clients to create their own bot experiences, enabling them to operationalize their generative AI applications or deploy chatbots trained on their specific data in a matter of weeks.