[Remote] Forward Deployed Engineer at Aisera

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Software DevelopmentIndustries

Skills

Key technologies and capabilities for this role

AI AgentsLarge Language Models (LLMs)API IntegrationDatabase IntegrationCRM IntegrationPrompt EngineeringTroubleshootingCustomer EngagementTechnical Requirements GatheringProof-of-Concept DevelopmentImplementation Planning

Questions & Answers

Common questions about this position

What is the base pay range for the Forward Deployed Engineer position?

The base pay range is $125,000 - $175,000.

Is this Forward Deployed Engineer role remote or global?

The location type is listed as Global (Implied, based on company description).

What are the key skills required for this Forward Deployed Engineer role?

Required skills include proficiency in Python, familiarity with AI/ML concepts especially large language models (LLMs) and prompt engineering, strong understanding of AI agent frameworks like function calling and retrieval-augmented generation (RAG), experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices, and hands-on experience with APIs, webhooks, and data pipelines.

What is the company culture like at Aisera for this role?

Aisera focuses on creating state-of-the-art AI Agents using latest technologies in LLMs and AI Agent systems, emphasizing cost-effective, secure, and reliable solutions. The role involves close collaboration with customers and internal teams in a self-driven, analytical environment eager to leverage AI practically.

What makes a strong candidate for the Forward Deployed Engineer position?

Strong candidates have a Bachelor’s or Master’s in Computer Science or related field, 3+ years in software development, AI/ML engineering, or system integration, plus hands-on experience with Python, LLMs, prompt engineering, AI agent frameworks, cloud platforms, DevOps, and system integrations.

Aisera

Develops AI chatbots for IT operations

About Aisera

Aisera develops chatbots and process-centric AI solutions specifically for IT operations. Their chatbots are designed to engage in human-like conversations, allowing clients to access self-service options that help reduce costs associated with service desks. Aisera primarily serves organizations that seek customizable virtual agents to modernize their IT operations and minimize unplanned outages. Their products can be quickly deployed, giving them an advantage in the fast-growing AI and machine learning market. Aisera's revenue comes from selling these AI solutions, which not only help businesses cut costs by deflecting support tickets and reducing wait times but also improve customer experience through personalized interactions. Additionally, Aisera allows clients to create their own bot experiences, enabling them to operationalize their generative AI applications or deploy chatbots trained on their specific data in a matter of weeks.

Palo Alto, CaliforniaHeadquarters

2017Year Founded

$212.5MTotal Funding

SERIES_DCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees