Enterprise Account Executive, National Accounts
ConfluentFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates should have 3-10 years of experience in Enterprise Account management and sales and a proven track record of closing deals of $150k or more with consistent attainment of quarterly and yearly goals. Experience selling CRM SaaS is a plus, with the ability to generate pipeline through cold calling and prospecting. The ideal candidate is an effective communicator who can build positive relationships, influence at the C-suite level in mid-market to enterprise organizations, and work independently with strong problem-solving and service-oriented skills. They should be highly coachable, tech-literate, competitive, and capable of managing multiple stakeholders while navigating a structured sales process and moving accounts through stages to close high-value deals.
Qualify new sales opportunities through outbound and inbound lead follow-up for enterprises with 5,000-10,000 seats. Educate customers on the value of Aisera in a consultative way. Manage multiple customers simultaneously at various stages of the buying cycle. Prospect cold leads to generate interest and fill the funnel. Research accounts, identify key players, and build relationships. Demonstrate the AI Service Management solution and align its value to customers’ pain points. Close sales with a $1M quota. Maintain and expand the list of assigned prospects.
Develops AI chatbots for IT operations
Aisera develops chatbots and process-centric AI solutions specifically for IT operations. Their chatbots are designed to engage in human-like conversations, allowing clients to access self-service options that help reduce costs associated with service desks. Aisera primarily serves organizations that seek customizable virtual agents to modernize their IT operations and minimize unplanned outages. Their products can be quickly deployed, giving them an advantage in the fast-growing AI and machine learning market. Aisera's revenue comes from selling these AI solutions, which not only help businesses cut costs by deflecting support tickets and reducing wait times but also improve customer experience through personalized interactions. Additionally, Aisera allows clients to create their own bot experiences, enabling them to operationalize their generative AI applications or deploy chatbots trained on their specific data in a matter of weeks.