Key technologies and capabilities for this role
Common questions about this position
Yes, this is a remote position.
This information is not specified in the job description.
Required technical skills include expert proficiency with professional video equipment (cameras, lenses, lighting, audio), advanced video editing skills using Adobe Premiere Pro and After Effects, experience with audio recording and mixing, proficiency with motion graphics and animation, knowledge of color grading and color correction, understanding of video compression and delivery formats, experience with live streaming and virtual event production, and familiarity with green screen and compositing techniques.
Aisera has a dynamic and fast-paced team environment where employees are given a lot of responsibility and ownership of their work. The team hires from a wide range of backgrounds and operates with a high degree of empathy for customers and each other.
Strong visual storytelling skills are required, along with the ability to conceptualize, shoot, edit marketing videos, develop storyboards and scripts, and create engaging content optimized for platforms like LinkedIn, YouTube, and Twitter.
Develops AI chatbots for IT operations
Aisera develops chatbots and process-centric AI solutions specifically for IT operations. Their chatbots are designed to engage in human-like conversations, allowing clients to access self-service options that help reduce costs associated with service desks. Aisera primarily serves organizations that seek customizable virtual agents to modernize their IT operations and minimize unplanned outages. Their products can be quickly deployed, giving them an advantage in the fast-growing AI and machine learning market. Aisera's revenue comes from selling these AI solutions, which not only help businesses cut costs by deflecting support tickets and reducing wait times but also improve customer experience through personalized interactions. Additionally, Aisera allows clients to create their own bot experiences, enabling them to operationalize their generative AI applications or deploy chatbots trained on their specific data in a matter of weeks.