Key technologies and capabilities for this role
Common questions about this position
This information is not specified in the job description.
The position is hybrid.
Required skills include expert-level proficiency in HTML5, CSS3, JavaScript/ES6+, modern frontend frameworks like React or Vue, backend development with Node.js or Python, CMS platforms, web security, responsive design, and Git.
Aisera has a dynamic and fast-paced team with a high degree of empathy for customers and each other, giving employees significant responsibility and ownership while hiring from diverse backgrounds.
A strong candidate will have expert-level proficiency in modern web technologies, experience with frontend and backend development, CMS platforms, web security, responsive design, and the ability to own end-to-end website development and collaborate with marketing.
Develops AI chatbots for IT operations
Aisera develops chatbots and process-centric AI solutions specifically for IT operations. Their chatbots are designed to engage in human-like conversations, allowing clients to access self-service options that help reduce costs associated with service desks. Aisera primarily serves organizations that seek customizable virtual agents to modernize their IT operations and minimize unplanned outages. Their products can be quickly deployed, giving them an advantage in the fast-growing AI and machine learning market. Aisera's revenue comes from selling these AI solutions, which not only help businesses cut costs by deflecting support tickets and reducing wait times but also improve customer experience through personalized interactions. Additionally, Aisera allows clients to create their own bot experiences, enabling them to operationalize their generative AI applications or deploy chatbots trained on their specific data in a matter of weeks.