LLM/ML Engineer at Aisera

Athens, Greece

Aisera Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Machine Learning, IT Service ManagementIndustries

Requirements

  • Minimum of 18 months of professional experience in AI/ML engineering
  • Excellent knowledge of AI/ML algorithms, techniques, and basic frameworks, such as TensorFlow and PyTorch
  • Good knowledge with GenAI and LLM models and architectures
  • Solid understanding of data science principles and best practices, including data preprocessing, feature engineering, and model evaluation
  • Proficiency in Python development for AI/ML tasks
  • Excellent problem-solving and analytical skills
  • Communication and interpersonal skills, with the ability to communicate complex concepts to technical stakeholders
  • Ability to work effectively in a fast-paced, collaborative environment

Responsibilities

  • Develop and deploy state-of-the-art AI/ML models and solutions
  • Collaborate with cross-functional teams, including product managers, software engineers, and data engineers, to understand and follow project requirements, and task deliverables
  • Design and implement scalable and efficient AI/ML algorithms and models
  • Evaluate and select appropriate, state of the art AI/ML techniques, algorithms, and libraries to meet task requirements
  • Write code of high quality using solid engineering principles
  • Evaluate quality, performance, and accuracy of AI/ML models through rigorous testing and validation processes
  • Maintain detailed documentation of your task outcomes, including systems and algorithms
  • Develop and maintain a deep understanding of emerging technologies in AI/ML

Skills

LLM
ML
Finetuning
Hybrid Search
NLP
Dialog Agents
AI Models
ML Algorithms

Aisera

Develops AI chatbots for IT operations

About Aisera

Aisera develops chatbots and process-centric AI solutions specifically for IT operations. Their chatbots are designed to engage in human-like conversations, allowing clients to access self-service options that help reduce costs associated with service desks. Aisera primarily serves organizations that seek customizable virtual agents to modernize their IT operations and minimize unplanned outages. Their products can be quickly deployed, giving them an advantage in the fast-growing AI and machine learning market. Aisera's revenue comes from selling these AI solutions, which not only help businesses cut costs by deflecting support tickets and reducing wait times but also improve customer experience through personalized interactions. Additionally, Aisera allows clients to create their own bot experiences, enabling them to operationalize their generative AI applications or deploy chatbots trained on their specific data in a matter of weeks.

Palo Alto, CaliforniaHeadquarters
2017Year Founded
$212.5MTotal Funding
SERIES_DCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Benefits

Health Insurance
Wellness Program
Flexible Work Hours
Remote Work Options
Professional Development Budget

Risks

Anthropic's AI agents pose a competitive threat to Aisera's market share.
Rapid advancements by competitors could lead to pricing pressures for Aisera.
Meta's investment in AI tools may divert clients from Aisera's solutions.

Differentiation

Aisera offers customizable domain-specific LLMs across various industries, enhancing accuracy and resolution rates.
The AIX platform allows enterprises to build or buy AI solutions, providing flexibility and speed.
Aisera's AI solutions deliver human-like interactions, improving user productivity and reducing support costs.

Upsides

Aisera's recognition in Gartner's Magic Quadrant boosts its credibility in IT service management.
The decline in AI pricing makes Aisera's solutions more accessible to businesses.
Growing adoption of AI agents enhances Aisera's potential in automating routine tasks.

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