Passion for teamwork, vision to revolutionize industries, and goal to lead in media and technology
Ability to work with moderate supervision/guidance and be accountable for individual results and team impact
Knowledge and understanding of sales compensation plan and its key elements
Flexible schedule including evenings, weekends, holidays, variable schedules, and overtime as needed; may work in alternate stores
Regular, consistent, and punctual attendance
Ability to carry and lift up to 25 pound boxes, stand, and move about the store constantly
Completion of training requirements and active engagement in team huddles and learning
Skills: Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization
Understand and apply Operating Principles; own customer experience; be enthusiastic learners and advocates of technology, products, and services; win as a team; participate in Net Promoter System; drive results and growth; respect inclusion & diversity; do what's right for stakeholders
Responsibilities
Assist and consult with customers on products and services using knowledge, skills, and technology to achieve world-class sales and service experience
Passionately represent products and services by sharing and demonstrating product and sales know-how with customers; provide product demonstrations to educate on full capabilities
Take a customer-first approach: listen and evaluate customer needs, provide appropriate solutions
Achieve sales and customer experience goals and objectives
Provide comprehensive customer onboarding activities; ensure customers understand how to use and manage products/services and gain their consent
Perform operational and administrative tasks
Partner with customer care to resolve customer issues as appropriate
Demonstrate sales excellence and professionalism with integrity, warm and friendly demeanor to customers and teammates
Comply with all company and retail operational policies and procedures
Other duties and responsibilities as assigned
Skills
Sales
Customer Service
Product Demonstration
Customer Onboarding
Administrative Tasks
Teamwork
Comcast
Comcast Corporation is a global media and technology company.