Workday Senior Analyst - Hybrid at BigCommerce

Austin, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, SaaSIndustries

Requirements

5+ years of Workday experience with a focus on Core HCM and Benefits
Knowledge of HR best practices and compliance requirements
Experience supporting Workday Open Enrollment events
Hands-on experience with Workday integrations including EIB, Core Connectors, and understanding of Workday Studio
Strong working knowledge of Workday security, business processes, and data structures
Proficient in Workday reporting tools, including Report Writer, Advanced Reports, and Calculated Fields
Experience supporting Workday releases, including testing, impact analysis, and deployment

Responsibilities

Serve as a subject matter expert for Workday Core HCM and Benefits modules, including design, configuration, testing, and support
Drive the maintenance and continuous improvement of Workday Core HCM, including organizational structure, position management, and employee lifecycle processes
Administer and configure Workday Benefits, including plans, eligibility rules, enrollment events, and annual open enrollment
Partner with Benefits, Total Rewards, and HR teams to implement new benefit offerings and ensure system alignment
Collaborate with HR, Benefits, Payroll, and IT teams to understand business requirements and translate them into effective Workday solutions
Manage and support Open Enrollment and other cyclical HR events from a system perspective
Monitor and troubleshoot integrations with third-party vendors (e.g., benefits administrators, carriers, payroll)
Build and maintain simple integrations using EIBs and Core Connectors; assist in updates to Studio-built integrations as needed
Partner with internal IT and external vendors to manage system interfaces and ensure data accuracy and timeliness
Serve as a technical expert for configuration updates, release management, and system testing
Develop custom reports and dashboards to meet business needs
Provide day-to-day system support, resolving user issues and managing Workday cases or escalations
Maintain documentation for system processes, configurations, and integration flows

Skills

Workday

Workday HCM

Workday Benefits

Configurations

Integrations

Reporting

Analytics

Troubleshooting

BigCommerce

E-commerce platform for online store management

About BigCommerce

BigCommerce offers an e-commerce platform that helps businesses create and manage online stores through a subscription service. It provides tools for website building, order management, payment processing, and marketing, along with an App Marketplace for additional integrations. The platform is flexible and scalable, allowing businesses to grow without switching systems, and supports headless commerce for customized storefronts. BigCommerce aims to deliver a comprehensive solution for businesses of all sizes.

Austin, TexasHeadquarters

2009Year Founded

$213.2MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees