Workday Senior Analyst - Hybrid at BigCommerce

Austin, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, SaaSIndustries

Requirements

5+ years of Workday experience with a focus on Core HCM and Benefits
Knowledge of HR best practices and compliance requirements
Experience supporting Workday Open Enrollment events
Hands-on experience with Workday integrations including EIB, Core Connectors, and understanding of Workday Studio
Strong working knowledge of Workday security, business processes, and data structures
Proficient in Workday reporting tools, including Report Writer, Advanced Reports, and Calculated Fields
Experience supporting Workday releases, including testing, impact analysis, and deployment

Responsibilities

Serve as a subject matter expert for Workday Core HCM and Benefits modules, including design, configuration, testing, and support
Drive the maintenance and continuous improvement of Workday Core HCM, including organizational structure, position management, and employee lifecycle processes
Administer and configure Workday Benefits, including plans, eligibility rules, enrollment events, and annual open enrollment
Partner with Benefits, Total Rewards, and HR teams to implement new benefit offerings and ensure system alignment
Collaborate with HR, Benefits, Payroll, and IT teams to understand business requirements and translate them into effective Workday solutions
Manage and support Open Enrollment and other cyclical HR events from a system perspective
Monitor and troubleshoot integrations with third-party vendors (e.g., benefits administrators, carriers, payroll)
Build and maintain simple integrations using EIBs and Core Connectors; assist in updates to Studio-built integrations as needed
Partner with internal IT and external vendors to manage system interfaces and ensure data accuracy and timeliness
Serve as a technical expert for configuration updates, release management, and system testing
Develop custom reports and dashboards to meet business needs
Provide day-to-day system support, resolving user issues and managing Workday cases or escalations
Maintain documentation for system processes, configurations, and integration flows

Skills

Key technologies and capabilities for this role

WorkdayWorkday HCMWorkday BenefitsConfigurationsIntegrationsReportingAnalyticsTroubleshooting

Questions & Answers

Common questions about this position

What is the salary for the Workday Senior Analyst position?

This information is not specified in the job description.

Is this Workday Senior Analyst role remote or hybrid?

This information is not specified in the job description.

What are the key skills required for the Workday Senior Analyst role?

Key skills include expertise in Workday Core HCM and Benefits modules for design, configuration, testing, and support, experience with Workday integrations using EIBs, Core Connectors, and Studio, and ability to troubleshoot issues and manage integrations with third-party vendors.

What is the team structure for this Workday Senior Analyst position?

The role is part of the Business Application Team in Austin, reporting to the Workday Technical Manager, and involves partnering with HR, Benefits, Payroll, Total Rewards, and IT teams.

What makes a strong candidate for the Workday Senior Analyst role at BigCommerce?

A strong candidate is a driven professional serving as a subject matter expert in Workday Core HCM and Benefits, with skills in configurations, integrations, troubleshooting, and collaborating across HR, Benefits, Payroll, and IT teams to deliver scalable solutions.

BigCommerce

E-commerce platform for online store management

About BigCommerce

BigCommerce offers an e-commerce platform that helps businesses create and manage online stores through a subscription service. It provides tools for website building, order management, payment processing, and marketing, along with an App Marketplace for additional integrations. The platform is flexible and scalable, allowing businesses to grow without switching systems, and supports headless commerce for customized storefronts. BigCommerce aims to deliver a comprehensive solution for businesses of all sizes.

Austin, TexasHeadquarters

2009Year Founded

$213.2MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Paid Vacation

Mental Health Support

Risks

Integration with Yuma.ai raises potential data privacy concerns.

Self-service upgrade tool may cause issues for non-tech-savvy users.

New executive appointments could lead to strategic misalignment with customer expectations.

Differentiation

BigCommerce offers headless commerce, allowing complete control over frontend design.

The platform supports both B2B and B2C e-commerce for over 60,000 brands.

BigCommerce's App Marketplace enhances functionality with third-party apps and integrations.

Upsides

Growing demand for headless commerce boosts BigCommerce's market position.

Partnership with Nuvei enhances global payment solutions for BigCommerce clients.

Expansion in B2B e-commerce creates new opportunities for BigCommerce.

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