Upsell Sales Specialist, Education at Brightwheel

Des Moines, Iowa, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, Early Childhood EducationIndustries

Requirements

Customer-focused sales professional with proven ability to exceed ambitious goals
Thrives in a dynamic startup environment with evolving goals, roles, and opportunities
Excited to call current brightwheel customers and responsible for ambitious sales goals from prospecting through close
Eager to identify customer needs and help solve problems to maximize value from brightwheel
Energized by competitive, collaborative team guiding customers via Zoom, phone, and email
Curious go-getter passionate about improving the world through education and technology
Highly organized and detail-oriented with strong time management skills to balance multiple priorities
Naturally competitive and resilient, energized by challenges, and motivated to exceed goals
Able to quickly learn, adapt, and thrive in a dynamic, fast-paced environment with frequent change
Proactive in seeking feedback and coaching, with a growth mindset and desire to continuously improve
Consultative sales approach with ability to ask effective questions, uncover pain points, and help prospects think differently about their business

Responsibilities

Partner with existing customers to expand their product offerings and help their business grow
Conduct high-volume outbound outreach and discovery to uncover pain points and educate prospects on how brightwheel solves business challenges
Own the entire sales cycle, from generating qualified leads to booking and holding demos to closing deals
Be accountable for achieving monthly revenue and unit goals
Utilize Salesforce to manage all sales activities and pipeline, keeping information organized and up-to-date
Understand the competitive landscape and determine how to best position brightwheel products

Skills

Key technologies and capabilities for this role

Outbound OutreachProspectingDiscovery CallsUpsellingCustomer EngagementZoom SalesPhone SalesEmail SalesSales ClosingSaaS Sales

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the team is fully remote with employees across every time zone in the US.

What skills are required for the Upsell Sales Specialist role?

Key skills include being highly organized and detail-oriented with strong time management, naturally competitive and resilient, able to learn and adapt quickly in a fast-paced environment, proactive in seeking feedback with a growth mindset, and consultative in sales approach to uncover pain points.

What is the company culture like at Brightwheel?

The team is passionate, talented, and customer-focused, embodying Leadership Principles, and is competitive, collaborative, and fully remote.

What is the salary for this position?

This information is not specified in the job description.

What makes a strong candidate for this role?

A strong candidate is a customer-focused sales professional with proven ability to exceed ambitious goals, thrives in a dynamic startup environment, is excited about calling current customers, identifying needs, and owning the full sales cycle from prospecting to close.

Brightwheel

Childcare management software for preschools

About Brightwheel

Brightwheel provides childcare management software specifically designed for preschools and childcare centers. The platform simplifies various administrative tasks such as sign-in and sign-out procedures, billing, and communication with families, allowing educators and staff to save time each month. Users have reported that 90% of preschools using Brightwheel experience an increase in timely payments, while 95% of administrators and staff note improved communication with families. Brightwheel operates on a subscription-based model, where childcare centers pay a regular fee to access the software. Its user-friendly interface and strong customer service set it apart from competitors, making it a top choice in the educational technology market. The goal of Brightwheel is to enhance the efficiency of childcare management and foster better relationships between centers and families.

San Francisco, CaliforniaHeadquarters

2010Year Founded

$86.4MTotal Funding

SERIES_CCompany Stage

Consumer Software, EducationIndustries

201-500Employees

Benefits

Competitive base salary

Equity

Premium medical, dental, & vision coverage

Paid parental leave

Flexible PTO policy

Wellness & productivity stipend

Learning & development stipend

Risks

Increased competition from AI-powered tools like Clay could challenge Brightwheel's market position.

Integration challenges from acquiring Experience Early Learning may disrupt service quality.

Rapid valuation increase to $600 million may attract scrutiny and pressure for growth.

Differentiation

Brightwheel offers an all-in-one platform for childcare management and communication.

The platform is highly rated, earning the title of #1 childcare software.

Brightwheel's integration with QuickBooks enhances financial monitoring for childcare centers.

Upsides

Brightwheel's acquisition of Experience Early Learning expands its educational offerings.

The $55M Series C funding round boosts Brightwheel's growth potential and market reach.

Brightwheel's platform improves timely payments and communication for 90% of its users.

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