[Remote] Account Executive, Customer Growth at Tebra

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Technology, SaaSIndustries

Requirements

At least 1 year of experience working in sales related customer facing role
At least 4 years of relevant customer service experience
Proven track record as a successful Account Executive
Experience prospecting, demoing and closing customer sales opportunities
Comfortable using technology to drive expansion revenue (SFDC, Outreach, Gong, etc.)
Bachelor’s degree preferred
Domain experience in healthcare technology is a plus but not required

Responsibilities

Develop and execute cross-sell strategies that drive revenue expansion from existing clients
Identify opportunities for expansion revenue within the existing Tebra customer base and conduct outreach to engage with these clients
Partner Tech Touch account managers to develop a hand off for customers interested in new products and services
Track and action all internal referrals related to customers who have hand raised and are interested in purchasing new products
Serve as a trusted advisor as it relates to customers who are interested in adding additional products to their Tebra subscription
Partner closely with other internal, customer facing teams to uncover expansion and cross-sell opportunities
Leverage various technologies and team processes that drive proactive engagement and enhance client interactions (Gainsight, Outreach, etc.)
Assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue
Provide Sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates
Provide feedback and recommendations to improve the efficiency and effectiveness of the cross-sell team

Skills

Key technologies and capabilities for this role

cross-sellrevenue expansionaccount managementGainsightOutreachprospectingclient engagementSMB salesmedical practiceslead tracking

Questions & Answers

Common questions about this position

What experience is required for the Account Executive, Customer Growth role?

Candidates need at least 1 year in a sales-related customer-facing role, 4 years of relevant customer service experience, and a proven track record as a successful Account Executive, plus experience prospecting, demoing, and closing sales.

What tools or technologies will I use in this role?

You will leverage technologies like Gainsight, Outreach, SFDC, and Gong to drive proactive engagement, enhance client interactions, and support expansion revenue.

Is a degree required for this position?

A Bachelor’s degree is preferred but not required.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or is there a location requirement?

This information is not specified in the job description.

Tebra

Provides digital solutions for healthcare providers

About Tebra

Tebra provides digital solutions designed to enhance the efficiency of healthcare providers, including medical practices and clinics. The company's offerings help improve web traffic, increase appointment volume, and streamline overall practice operations. By using Tebra's technology, healthcare providers can focus more on patient care and offer a wider range of services. Tebra stands out from competitors due to its origins from the merger of two established companies, Kareo and PatientPop, which allows it to leverage a wealth of experience in the healthcare technology market. The goal of Tebra is to empower healthcare providers to operate more effectively and improve patient outcomes.

Newport Beach, CaliforniaHeadquarters

2021Year Founded

$133.3MTotal Funding

EARLY_VCCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Wellness Program

Mental Health Support

Risks

Key sales personnel departures could disrupt Tebra's client acquisition strategies.

Integration of PatientPop may face technical challenges affecting client retention.

Dependency on Medusind partnership could pose risks if dynamics change.

Differentiation

Tebra offers a unified platform from the merger of Kareo and PatientPop.

The company provides comprehensive digital solutions for independent healthcare practices.

Tebra's strategic affiliation with Medusind enhances its RCM and EHR offerings.

Upsides

Tebra's solutions led to a 25% efficiency increase for Moore Support Services.

The company was named a top workplace by Orange County Business Journal in 2023.

Tebra's platform supports over 5,000 new patient bookings annually for clients.

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