[Remote] Education Community Success Manager at Splice

United States

Splice Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Music Technology, Education TechnologyIndustries

Requirements

  • Experience with sales CRM tools like HubSpot
  • Ability to develop key relationships with educators, directors, and partners
  • Skills in tracking engagement metrics and identifying expansion opportunities
  • Capability to collaborate cross-functionally
  • Comfortable in a remote work environment with regular communication (e.g., Town Halls, all-hands)

Responsibilities

  • Develop key relationships with educators, directors, and partners to boost Splice’s education products
  • Manage the entire account process for a portfolio of educator accounts
  • Provide customized training to educators
  • Support a lively educator community
  • Use HubSpot to track engagement metrics
  • Identify expansion opportunities
  • Collaborate cross-functionally to ensure tools deliver maximum value in the classroom
  • Serve as the primary point of contact for a portfolio of educator accounts

Skills

Key technologies and capabilities for this role

HubSpotCRMCommunity ManagementAccount ManagementSalesTrainingEngagement MetricsCross-functional Collaboration

Questions & Answers

Common questions about this position

Is this role remote?

Yes, the role is fully remote, with colleagues located across the US and the UK, and the company embraces a culture of remote work.

What is the salary for this position?

This information is not specified in the job description.

What skills are required for the Education Community Success Manager role?

Key skills include developing relationships with educators and partners, managing accounts and providing customized training, supporting educator communities, using HubSpot CRM to track metrics, and collaborating cross-functionally.

What is the company culture like at Splice?

Splice's culture is defined by DISCO values: Direct, Inclusive, Splice Together, Creator Centric, and Optimistic, emphasizing collaboration, accountability, unity, supporting one another, direct communication, flexibility, and a remote work environment.

What makes a strong candidate for this role?

Strong candidates will have experience building relationships with educators, managing accounts, delivering training, engaging communities, proficiency with HubSpot CRM, and the ability to collaborate across teams in a creator-centric environment.

Splice

Digital platform for music creators' tools

About Splice

Splice is a digital platform that supports music creators by providing a wide range of curated sound samples and tools to enhance their creative process. Users can easily preview and organize samples, drag and drop sounds into their digital audio workstation (DAW), and access top industry software through flexible payment plans. What makes Splice unique is its use of artificial intelligence for intelligent sound search, which saves time and allows creators to focus on making music. The company's goal is to empower music creators by simplifying the music production process and providing affordable access to high-quality resources.

New York City, New YorkHeadquarters
2013Year Founded
$155.4MTotal Funding
SERIES_DCompany Stage
Consumer Software, AI & Machine Learning, EntertainmentIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Flexible Work Options
Professional Development Budget
Community & Connection

Risks

Competitors like Soundry AI challenge Splice with innovative text-to-sample technology.
Rapid AI advancements in music creation increase competition and innovation pressure.
Subscription-based revenue models may face challenges from more flexible alternatives.

Differentiation

Splice offers a vast catalog of high-quality licensed samples for music creators.
The platform uses AI to enhance sound discovery and inspiration for users.
Splice provides a rent-to-own marketplace for affordable access to plugins and DAWs.

Upsides

AI-driven tools like Splice Create streamline music production processes for users.
The new AI-powered mobile app experience can expand Splice's user base.
Collaborations with brands like Minimal Audio enhance Splice's reputation for quality.

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