Microsoft Partner Manager
VersapaySalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, TelecommunicationsIndustries
Requirements
- Knowledge of Microsoft Teams, including chat, collaboration, OneDrive, and SharePoint sites
- Expertise in Microsoft 365 Exchange email systems, including archiving, secure email, active sync, Outlook Web Access, and email filtering
- Experience with telecommunications equipment, networks, infrastructures, call centers, voicemail systems, cellular devices, Contact Center software, and IVR systems
- Skills in configuring, integrating, programming, testing, installing, maintaining, monitoring, upgrading, and repairing telecommunications and email hardware, systems, and infrastructures
- Ability to manage inventory of telecommunications and email assets, including physical inventory and tracking aging/retiring assets
- Proficiency in overseeing backup, disaster recovery, performance monitoring, capacity planning, and implementing new technologies
- Capability to program software changes, coordinate with vendors, and manage user/device additions and security
- Understanding of conditional access policies, collaboration architecture design, and voice/data communications infrastructure cabling
- Commitment to professional demeanor, Credit Union RISE Values, Code of Ethics, compliance with regulations, security procedures, confidentiality, and completing required training
- Ability to work scheduled hours and maintain punctuality
Responsibilities
- Research, configure, integrate, program, and test Microsoft Teams, including chat, collaboration, OneDrive, and SharePoint sites
- Maintain the Microsoft Teams environment, including groups, conditional access policies, and designing collaboration architecture with departments
- Install, maintain, monitor, upgrade, and repair Exchange M365 email and telecommunications equipment, hardware, systems, and infrastructures; program operating parameters; perform testing and documentation
- Receive and process requests for new or enhanced telecommunications services, including telephone moves, adds, changes, voicemail, and related hardware/software
- Research, configure, integrate, program, and test telecommunications equipment, networks, infrastructures, call centers, voicemail, cellular devices, Contact Center software, and IVR; coordinate installation of voice/data cabling, trunk circuits, and wiring
- Research, configure, integrate, program, and test Exchange M365, archiving, secure email, active sync, Outlook Web Access, and email filtering; coordinate installation of email-related data communications
- Maintain inventory of telecommunications and Exchange email assets, including physical inventory and retiring assets in tracking systems
- Oversee development and maintenance of onsite/offsite backup and disaster recovery for telecommunications and email
- Monitor telecommunications and email operations for performance/capacity issues; measure traffic; identify issues; develop and implement plans for new technologies/services
- Program and implement software changes in email, telecommunications, or voicemail; coordinate hardware/software with vendors; monitor vendor orders/contracts
- Perform system administration functions: add applications, users, devices; identify unauthorized access and security risks; participate in security enhancement projects
- Maintain professional image, deliver friendly service, comply with regulations/policies, follow security procedures, maintain confidentiality, complete training, and work scheduled hours
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the employment type for this position?
This is a full-time position.
Is this role remote or does it require onsite work?
This information is not specified in the job description.
What key skills are required for the Unified Communications Administrator role?
Key skills include researching, configuring, integrating, and testing Microsoft Teams (chat, collaboration, OneDrive, SharePoint), maintaining Exchange M365 email systems, telecommunications equipment, and handling inventory, backups, and performance monitoring.
What is the company culture or work environment like?
This information is not specified in the job description.
What makes a strong candidate for this role?
Strong candidates will have hands-on experience with Microsoft Teams administration, Exchange M365 email systems, telecommunications infrastructure, and skills in troubleshooting, inventory management, and implementing disaster recovery solutions.
Red Hat
Open-source enterprise software and cloud solutions
About Red Hat
Red Hat specializes in open-source software solutions for large organizations and enterprises, focusing on cloud computing and enterprise software. Its main product, Red Hat OpenShift, is a Kubernetes-based platform that allows businesses to manage containerized applications efficiently across various cloud environments. This platform supports fast deployment and easy integration, helping companies modernize their IT infrastructure without being tied to a single cloud provider. Red Hat operates on a subscription-based model, where clients pay for access to software, updates, and customer support, along with professional services like consulting and training. Additionally, Red Hat offers a marketplace for certified enterprise software compatible with OpenShift, providing tools that enhance application performance and reduce costs. The company's goal is to enable enterprises to effectively manage and scale their IT infrastructure using open-source solutions.
Raleigh, North CarolinaHeadquarters
1993Year Founded
ACQUISITIONCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
10,001+Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Family Planning Benefits
Tuition Reimbursement
Risks
Competition from SUSE and Canonical in Kubernetes and cloud offerings is intensifying.
Over-reliance on AWS partnerships may limit Red Hat's flexibility and bargaining power.
Rapid AI advancements could outpace Red Hat's current offerings, requiring significant investment.
Differentiation
Red Hat specializes in open-source solutions for enterprise software and cloud computing.
Red Hat OpenShift offers a Kubernetes-based platform for managing containerized applications.
Red Hat's marketplace provides certified enterprise software compatible with OpenShift.
Upsides
Growing demand for hybrid cloud solutions boosts Red Hat's market opportunities.
Expansion in AI and machine learning supports Red Hat's RHEL AI capabilities.
Increased focus on sustainability aligns with Red Hat's resource-efficient open-source solutions.
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