Senior Dynamics 365 Solutions Analyst
Rent the RunwayFull Time
Senior (5 to 8 years)
Candidates must possess a minimum of 5 years of experience with Dynamics 365 Finance and Operations (ERP) Financials and at least 2 years of experience in Dynamics 365 ERP implementations, including a minimum of 2 full lifecycle implementations from analysis to deployment. A minimum of 5 years of industry and/or consulting experience is required, along with proficiency in US GAAP and a Bachelor's Degree or equivalent education and experience. Certification in Dynamics 365 ERP Financials, or attainment within 90 days, is necessary. Desired qualifications include Dynamics 365 ERP 2012 experience, an Accounting Degree, certification in another Dynamics 365 ERP module, Microsoft Sure Step Certification, understanding of IFRS standards, and CPA or CMA.
The D365 F&O Senior Finance Consultant will provide outstanding customer service and achieve client satisfaction by monitoring and triaging support cases, troubleshooting issues, and delivering high-quality solutions. They will effectively communicate with customers, partners, and team members, support colleagues, and maintain strong customer relationships. Responsibilities also include developing whitepapers and best practice knowledge base articles, creating and delivering proactive services, logging incidents, documenting communications, following established standards, optimizing utilization, and continuing professional education. The consultant will participate in larger project initiatives, lead process area-specific workstreams, and may be involved in performance improvement initiatives, new module implementations, version updates, testing, developing functional designs for customizations and integrations, and upgrade projects.
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