Partner Customer Success Manager
VantaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must possess a Bachelor's degree in Business, Technology, or a related field, with an MBA being preferred. A minimum of 7 years of experience in partnership management, business development, or channel leadership is required, ideally within the Microsoft ecosystem and with VAR/channel partners. A deep understanding of Microsoft partner programs, cloud solutions, and enterprise software is essential, along with a proven track record of building and scaling VAR ecosystems and driving joint go-to-market initiatives. Exceptional relationship-building, communication, and negotiation skills are also necessary, as are strong analytical skills and experience with KPI tracking.
The Microsoft Partner Manager will drive the success of the Microsoft channel and expand the company's footprint through strategic VAR relationships. This role involves shaping joint go-to-market initiatives, deepening executive alignment, and maximizing value for shared customers. Key responsibilities include owning and evolving the Microsoft partnership strategy, serving as the executive liaison to strategic VAR and ISV partners, and leading joint planning sessions. The manager will also drive adoption of Microsoft cloud solutions, build and nurture relationships with VARs, develop and execute programs to onboard new partners, and collaborate with VARs to identify new market opportunities. Additionally, they will launch and manage joint go-to-market campaigns, oversee account mapping and pipeline development, track partnership KPIs, and manage partnership operations. This role also requires working closely with internal teams to deliver seamless joint solutions and representing the company at industry events.
Automates accounts receivable processes for businesses
VersaPay automates accounts receivable processes for businesses, focusing on the B2B market. Its main product, the ARC platform, simplifies invoicing and payment by providing an online self-service portal where customers can receive invoices, make payments, and communicate with businesses. This portal is customizable, allowing clients to tailor the experience to their needs, which enhances customer satisfaction and retention. VersaPay operates on a subscription-based model, charging clients a recurring fee for access to the ARC platform, along with potential transaction fees for processed payments. This focus on customer-friendly solutions sets VersaPay apart from competitors in the financial technology sector, which is rapidly growing due to the demand for digital business solutions. The company's goal is to improve the efficiency of accounts receivable processes, making them more secure and user-friendly for businesses and their customers.