Training Manager

United States

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$100,000 – $130,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Robotics, Biotechnology, LogisticsIndustries

Requirements

Candidates must have 5+ years of experience in training, operations, or learning & development, preferably within logistics, robotics, or technology sectors. A proven understanding of OSHA general industry standards (29 CFR 1910) and a strong track record of designing and delivering both classroom-based and virtual training programs are required. Excellent communication and facilitation skills are also essential.

Responsibilities

The Training Manager will design, implement, and manage operational training programs focusing on excellence, safety, and compliance for all operations staff. This includes developing onboarding, refresher, and upskilling curricula using various learning methods. The role involves creating and maintaining SOPs and training manuals, ensuring training aligns with technological advancements and regulations, and implementing required safety training. Responsibilities also include monitoring training effectiveness, identifying skills gaps, partnering with leadership on solutions, and serving as a liaison between Operations, Engineering, and HR. Additionally, the manager will train and mentor field trainers and champion a safety-first culture.

Skills

Training management

Operations training

Safety training

Compliance

Process standardization

Scalable training framework

Cross-functional collaboration

Learning and development

Front-line coaching

Program design

LMS design/implementation

Performance metrics

Data-informed decision making

Change management

Robotics/last mile delivery operations

Serve Robotics

Autonomous delivery robots for food and retail

About Serve Robotics

Serve Robotics is changing the delivery industry with its self-driving robots that provide sustainable and efficient delivery solutions. Instead of using traditional vehicles, these lightweight, autonomous robots deliver small items like food and retail products, reducing carbon emissions and traffic congestion. The company operates on a delivery-as-a-service (DaaS) model, allowing businesses in the food and retail sectors to subscribe and pay based on their delivery needs. Serve Robotics aims to lead in the autonomous delivery market by offering eco-friendly solutions that enhance customer experience.

Redwood City, CaliforniaHeadquarters

2021Year Founded

$51.6MTotal Funding

POST_IPO_EQUITYCompany Stage

Food & Agriculture, Robotics & Automation, Consumer GoodsIndustries

51-200Employees