Grow Therapy

Operations Trainer I, Revenue Cycle Management

United States

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, BiotechnologyIndustries

Requirements

Candidates should have practical experience in coaching and mentoring peers to meet and exceed their goals. Experience working with instructional designers and enablement peers to create and evolve learning content is required. Familiarity with HIPAA, CMS, and payer-specific requirements is necessary.

Responsibilities

The Operations Trainer will deliver high-quality onboarding experiences and facilitate engaging live training sessions. They will train staff on compliance, use data to identify gaps and improve KPIs, and bridge knowledge gaps between departments. The trainer will also serve as a coach, partner with leaders to identify learning opportunities, embed learning into workflows, advocate for learners, and track learning outcomes.

Skills

Training
Facilitation
Coaching
Mentoring
Learning & Development
Onboarding
Skill Development
Revenue Cycle Management
Operations

Grow Therapy

Online platform for booking therapy sessions

About Grow Therapy

Grow Therapy is an online platform that connects clients with therapists, allowing users to easily find and book mental health services. The platform ensures quick access to therapy, promising appointments within two days, and simplifies the insurance process for therapy costs. It also provides resources for exploring medication options, enhancing its comprehensive mental health support. Grow Therapy operates across multiple states and accepts various insurance providers, aiming to make mental health services more accessible and efficient.

New York City, New YorkHeadquarters
2020Year Founded
$144MTotal Funding
SERIES_CCompany Stage
Consumer Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Flexible Work Hours
Unlimited Paid Time Off
Wellness Program
Competitive Salary

Risks

Increased competition from AI-driven startups threatens market share.
Integration challenges with Big Health partnership may affect service delivery.
Reliance on insurance providers exposes revenue to policy changes.

Differentiation

Grow Therapy offers a comprehensive suite of business tools for mental health providers.
The platform ensures quick therapist access, with appointments available within two days.
Grow Therapy simplifies insurance use, making therapy more accessible and affordable.

Upsides

Recent $88M Series C funding boosts expansion and product development.
Partnerships with Big Health expand service offerings and market reach.
Measurement-informed care system launch enhances patient outcomes and provider attraction.

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