(US) Sr Solutions Analyst - (Clinical, MDS 3.0)
PointClickCareSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Medical Devices, HealthcareIndustries
Requirements
Candidates should possess experience in customer relationship management, knowledge of early mobilization and pressure ulcer prevention/therapy, the ability to build and maintain strong customer relationships, sales and upselling skills, training and onboarding experience, strong communication and interpersonal skills, and the ability to understand and address customer needs.
Responsibilities
The Therapy Specialist will manage and maintain relationships with existing customers to ensure long-term satisfaction and loyalty, serve as the primary point of contact for customer inquiries, concerns, and requests, identify opportunities to expand sales of products and services to existing customers, proactively suggest additional products or services tailored to customer needs and goals, develop and implement strategies to retain key accounts, reduce churn, and renew contracts, resolve customer issues promptly and effectively, organize and conduct product training and workshops, leverage existing relationships to introduce new offerings, conduct sales conversations tailored to customer needs, and conduct regular check-ins with customers to review performance and gather feedback.
Skills
Customer Relationship Management
Early Mobilization
Pressure Ulcer Prevention/Therapy
Sales
Upselling
Training
Interpersonal Skills
Communication Skills
Baxter International
Provides essential medical products and services
About Baxter International
Baxter International provides a wide range of medical products and services essential for healthcare. The company operates in several areas, including critical care, hospital care, nutritional care, renal care, and surgical care. Its products are used in various settings, from emergency rooms to home healthcare, helping to meet the needs of patients and healthcare professionals. Baxter develops, manufactures, and distributes medical devices, pharmaceuticals, and biotechnology products, generating revenue through sales to healthcare providers and institutions. A key aspect that sets Baxter apart from competitors is its recent acquisition of Hillrom, which enhances its ability to offer comprehensive healthcare solutions. The company's goal is to improve care outcomes and increase access to healthcare through continuous innovation and a focus on patient needs.
Key Metrics
Deerfield, IllinoisHeadquarters
1931Year Founded
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees