Partner Program Coordinator

About Planet

Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles. As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

About the Role

We’re looking for a highly organized Partner Program Coordinator to join Planet’s Partnerships team. Partners play a key role in how Planet goes to market, supplying industry knowledge, analytics expertise, and distribution networks. This role is critical to ensuring a smooth partner experience, efficient internal processes, and high-quality program execution. You’ll support the operational backbone of our partner program, including: partner provisioning, certification tracking, contract renewals, Salesforce configuration, and referral partner onboarding. This role reports to the Partner Program Lead and collaborates closely with cross-functional stakeholders across sales, systems, legal, and marketing to make sure our partners have the access, tools, and support they need to succeed at scale. The ideal candidate has experience with CRM tools (especially Salesforce), enjoys building and optimizing processes that scale, and thrives in a dynamic, fast-paced environment. This is a full-time, remote position based in either the United States or Canada.

Impact You'll Own

• Create a smooth and professional experience for new partners by leading onboarding communications and coordinating their initial setup
• Manage access setup for partners across various internal tools and systems
• Triage and resolve access issues by identifying problems and working with internal teams to troubleshoot provisioning challenges
• Improve the experience for future partners by identifying, prioritizing and executing on opportunities to streamline and scale core partner program processes
• Provide internal teams with the visibility they need by building and maintaining reports and dashboards on partner activity and performance
• Support data accuracy and usability in Salesforce by managing partner-related layouts and configurations
• Keep records up to date by tracking completion of required training and certifications for reseller partners
• Support partner contract renewals by managing administrative updates and documentation
• Help ensure new Planet partners meet our compliance requirements by supporting the due diligence process
• Maintain clean records of partner access and entitlements using internal systems

What You Bring

• 2+ years of experience in partner operations, sales operations, revenue operations, or a similar role
• Familiar with working in a remote-first environment
• Ability to identify process improvements and implement scalable solutions that are aligned with business goals
• Demonstrated ability to manage multiple tasks simultaneously, effectively prioritize competing demands, and take initiative independently.
• Proficiency in Salesforce and familiarity with partner management or CRM systems
• Excellent written and verbal communication skills to effectively influence