[Remote] Employee Relations Specialist at Cars Commerce

The Employee Relations Specialist will serve as the primary point of contact for employee relations matters, offering guidance on policies, conflict resolution, and performance concerns. This role involves conducting prompt, thorough, and objective investigations into workplace complaints, including harassment, discrimination, and policy violations. Accurate documentation of employee relations issues and maintenance of confidential records are key duties. The specialist will advise managers and supervisors on performance management, disciplinary actions, and terminations to ensure fair and consistent policy application. Analyzing ER trends and metrics to develop proactive strategies for improving employee engagement and retention, collaborating with HR, Legal, and Compliance teams to ensure consistent interpretation and application of employment laws and policies, and assisting with the development and delivery of employee relations training for managers and staff are also core responsibilities.