Employee Relations Specialist

About Cars Commerce

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.

No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.

But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

Employment Type: Full time

About the Role

The Employee Relations Specialist plays a critical role in fostering a positive work environment by addressing employee concerns, resolving conflicts, and ensuring compliance with labor laws and company policies. This position serves as a trusted advisor to managers and employees, supporting employee engagement, performance management, and workplace investigations.

Key Responsibilities

• Serve as a primary point of contact for employee relations matters, providing guidance on policies, conflict resolution, and performance concerns.
• Conduct prompt, thorough, and objective investigations into workplace complaints, including harassment, discrimination, and policy violations.
• Document employee relations issues accurately and maintain confidential records in accordance with legal and organizational standards.
• Advise managers and supervisors on performance management, disciplinary actions, and terminations to ensure fair and consistent application of policies.
• Analyze ER trends and metrics to develop proactive strategies to improve employee engagement and retention.
• Collaborate with HR, Legal, and Compliance teams to ensure consistent interpretation and application of employment laws and policies.
• Assist with the development and delivery of employee relations training for managers and staff.

Qualifications

Education:

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field required.

Experience:

• 4+ years of employee relations or HR generalist experience, with a strong focus on conflict resolution and investigations.

Certifications:

• SHRM-CP, SHRM-SCP, or PHR preferred.

Skills and Competencies

• Strong understanding of employment laws (e.g., FMLA, ADA, Title VII, FLSA) and HR best practices.
• Excellent interpersonal, communication, and relationship-building skills.
• Demonstrated ability to conduct sensitive investigations with professionalism and discretion.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of integrity and confidentiality.
• Experience with Workday and Google Suite highly preferred.

Salary Range

$64,600.00 - $79,000.00