BHI and Clinical Support Specialist

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telemedicine, HealthcareIndustries

BHI Support Specialist

Employment Type: Full-time

Location Type: [Not Specified]

Salary: [Not Specified]

Position Overview

MediTelecare, the nation's leading telemedicine provider of behavioral health care to skilled nursing, assisted living, and independent living facilities, is seeking an experienced full-time BHI Support Specialist. This position is responsible for assisting the ancillary program manager in Behavioral Health Integration (BHI) related tasks.

Essential Functions

Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.
Report any medical concerns monthly for patients such as falls, medication, behavioral concerns, and recent hospitalizations.
Completion of BHI as assigned and as needed to ensure all interventions are completed each month (approximately 20 patients per day).
Report any issues directly to the ancillary program manager and/or Chief Informatics/Compliance Officer when applicable.
Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via “shadowing.”

Knowledge, Skills, and Abilities

High level of organizational skills and proven follow-up ability.
Thorough understanding of healthcare technologies, including but not limited to: using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel, and internet/cloud-based applications.
Must be able to communicate with facility staff, colleagues, and subordinates effectively and professionally.

Education, Licensing, and Experience

High level of organizational skills with exceptional attention to detail.
Valid driver’s license in good standing.

This job description is not all-inclusive and there may be other tasks and responsibilities that you will perform as required.

Benefits Package

Choice of three health insurance plans
Dental
Vision
Generous PTO
8 Paid Holidays
Ancillary Insurance Coverage (Accidental, Hospital Indemnity, and Critical Illness)
Free Life Insurance with Buy Up Options
401K with company match
Pet Insurance

Skills

Behavioral Health Integration (BHI)

Electronic Health Record (EHR) systems

Microsoft Outlook

Microsoft Excel

Cloud-based applications

Organizational skills

Follow-up ability

Communication skills

MediTelecare

Telehealth services for mental health care

About MediTelecare

MediTelecare provides behavioral and mental telehealth services specifically for residents in skilled nursing and assisted living facilities. The company connects these residents with a team of experienced clinicians, including psychologists, nurse practitioners, psychiatrists, and clinical social workers, through advanced televideo technology. This setup allows residents who may not have access to specialized care to receive the support they need from the comfort of their facilities. What sets MediTelecare apart from its competitors is its focus on the elderly population and the commitment of its clinicians to make a positive impact in their lives, all while working remotely. The goal of MediTelecare is to enhance the mental health and well-being of elderly residents by providing them with accessible and quality care.

Middletown, ConnecticutHeadquarters

1979Year Founded

M_AND_ACompany Stage

Consumer Software, HealthcareIndustries

51-200Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from new telehealth startups may erode MediTelecare's market share.

Rapid AI advancements could outpace MediTelecare's current technology offerings.

Changes in Medicare reimbursement policies could impact MediTelecare's revenue model.

Differentiation

MediTelecare specializes in mental health services for rural nursing home residents.

The company offers a comprehensive range of psychological and cognitive evaluations.

MediTelecare connects residents to world-class clinicians via state-of-the-art televideo.

Upsides

Increased demand for telehealth services in rural areas boosts MediTelecare's market potential.

Growing acceptance of telemedicine in mental health care enhances service accessibility.

Expansion of Medicare coverage for telehealth services increases patient access and revenue.

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BHI and Clinical Support Specialist