[Remote] Technical Support Engineer - India at StarTree

India

StarTree Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Skills

Key technologies and capabilities for this role

Apache PinotCustomer SupportTroubleshootingKnowledge Base DocumentationMentoringProcess ImprovementData TechnologiesAI-driven TechnologiesSlackZoom

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this Technical Support Engineer role?

This information is not specified in the job description.

What experience is required for this role?

The role requires 4-6 years of experience in Pre/Post-Sales or Customer-facing roles, along with hands-on experience with open-source data technologies.

What is the company culture like at StarTree?

StarTree consists of passionate individuals dedicated to improving lives through real-time analytics tools, emphasizing continuous learning, customer delight, responsiveness, and team collaboration.

What makes a strong candidate for this position?

Strong candidates will have 4-6 years in customer-facing roles, hands-on experience with open-source data technologies, and familiarity with OLAP systems like Apache Pinot or big data tools like Spark as a plus.

StarTree

Real-time analytics platform powered by Apache Pinot

About StarTree

StarTree provides a real-time analytics platform called StarTree Cloud, which utilizes the Apache Pinot database. This platform is designed for businesses that need immediate insights from their data, such as those in advertising technology and finance. StarTree Cloud operates in the Database-as-a-Service (DBaaS) market, allowing companies to store and manage their data on cloud servers without the hassle of database maintenance. Clients can choose between a public Software-as-a-Service (SaaS) model or a private option known as Bring Your Own Cloud (BYOC), which lets them host their data on their own private cloud. StarTree's subscription-based business model ensures a consistent revenue stream, and they also offer a free trial to attract new customers. The key feature of StarTree Cloud is its use of Apache Pinot, which is optimized for fast and scalable real-time analytics through a unique star-tree index, setting it apart from competitors.

Mountain View, CaliforniaHeadquarters
2019Year Founded
$73MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees

Benefits

Company Equity
401(k) Retirement Plan
Meal Benefits

Risks

Confluent's partner program increases competition in real-time data streaming.
CelerData's platform allows analytics without data lake ingestion, posing a threat.
Citi's investment may pressure StarTree to deliver high-performance solutions.

Differentiation

StarTree is founded by the creators of Apache Pinot, ensuring deep expertise.
StarTree Cloud offers both public SaaS and private BYOC options for flexibility.
Integration with Delta Lake enhances StarTree's real-time analytics capabilities.

Upsides

Strategic investment from Citi boosts StarTree's financial and market position.
Recognition in GigaOm Sonar Report highlights StarTree as a leader in real-time analytics.
Launch of ThirdEye enhances StarTree's anomaly detection capabilities.

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