Solutions Engineer

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Tellius enables organizations to get faster insights from their data using AI-powered automation. Any user can ask any question across billions of records via a Google-like interface, understand “why” metrics change via automated insights that surface hidden key drivers and trends, and get predictive recommendations — in a self-service manner. Unlike traditional BI tools, Tellius excels at ad hoc and exploratory data analysis, root-cause/trend insights and anomaly detection, and business-friendly advanced analytics.

The mission for the Solutions Engineer role is to bring technical expertise throughout the Tellius sales process. This includes engaging at the start of the sales process with technical discovery through a technical Proof of Concept through closing the deal. In addition, this role will play a key part of post-sales project delivery as needed.

Requirements

• Experience: 3-5 years of experience in software engineering/technical pre-sales, selling Business Intelligence (BI) or predictive analytics solutions.
• Technical Skills:
  • Experience with big data technologies.
  • Data modeling experience.
  • Knowledge of machine learning (R/Python, SQL or Spark).
• Skills:
  • World-class analytical and troubleshooting skills.
  • Strong communication skills.
  • Polished presentation skills.
• Education: Degree in Computer Science, Mathematics, Statistics or a related field.

Responsibilities

• Serve as the primary client-facing technical resource during sales cycles.
• Eliminate technical objections and build rapport during every interaction.
• Deliver in-depth technical product demos to prospects at all levels within an organization.
• Design relevant Proof of Concept (POC) use cases, gain mutual agreement on success criteria, and translate technical success into meaningful business case.
• Design architectural overviews for existing and potential customers.
• Deliver post-sales engagements successfully on time, while managing scope creep, enhancing customer relationships, and improving account health.
• Research and document the offerings of competitors, and position Tellius’ differentiation in a clear and compelling manner.

Personal Characteristics

• Impeccable follow through: Never drops the ball and communicates proactively when timelines need to be pushed.
• Thoughtful and fast: Understands that speed is a competitive advantage and always strives to hit their goals 10x faster than expected.
• Data-driven: Knows what metrics matter and can analyze them.
• Hustles: Creative ability to get deals closed against all odds.
• Customer obsessed: Laser focused on providing value.