Systems Developer

Employment Type: Full-Time

Position Overview

At PointClickCare, our mission is to help providers deliver exceptional care, starting with our people. As a leading, founder-led, and privately held health tech company, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of over 400 integrated partners, our platform serves over 30,000 provider organizations, impacting millions of lives. We reinvest a significant percentage of our revenue into research and development, ensuring our employees have the resources to innovate and make a lasting impact.

Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. PointClickCare empowers its people to be the architects of a smarter, human-first healthcare future, accelerated by AI. We harness AI as a catalyst for creativity, productivity, and thoughtful decision-making, integrating AI tools into daily workflows to enhance collaboration, improve outcomes, and maximize individual impact. Our hiring practices uncover AI expertise, and we continuously invest in training and development to nurture innovation.

Join us in redefining healthcare so it doesn’t just survive, it thrives.

To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Job Summary

Working under the direction of the leadership team of Technology & Support Services, the Systems Developer is responsible for the development, deployment, and support of AI and application solutions within the PointClickCare corporate environment. These solutions include automation and orchestration leveraging AI for business processes critical to various business units. The individual will provide oversight and guidance to ensure the proper implementation, training, and support of applications in accordance with best practices.

This role requires a self-starter mindset with a willingness to work cross-functionally as a Technical Liaison with various departments. You will use your voice to bring new ideas to the table that will enhance the day-to-day work environment and content for all PointClickCare employees.

Key Responsibilities

• Administration and Governance: Manage SharePoint Online, Power Platform, Teams, OneDrive, Copilot Studio, Azure AI Foundry, and other M365 collaboration tools.
• AI Agent Development: Develop AI Agents using Copilot Studio, Azure AI Foundry, PowerApps canvas and model-driven apps, webparts, and SPFx.
• Data Modeling: Define and build data models using Dataverse, SharePoint, or other data sources.
• Process Support: Introduce and support processes, tools, and methodologies to balance the needs of development, from coding and deployment to maintenance and updates.
• Issue Resolution: Identify and investigate data platform related issues concerning performance and consistency, providing fixes (analyze and fix bugs) and workarounds in partnership with Data Engineers and Data Architects.
• Cross-Platform Collaboration: Collaborate with cross-platform teams to deliver tooling and processes that result in automated workflows, including automated build processes, environment setups, testing scripts, deployments, and production operational metrics/debugging information.
• Continuous Improvement: Implement continuous improvements and efficiencies to the product lifecycle and business processes by utilizing common tools and different innovation techniques, and guiding the reuse of existing ones.

Your Key Strengths

• Experience with API or REST services integrations.
• Understanding of how to implement solutions with multiple data sources.
• Ability to respond to system issues and drive participation in solutions.

Company Information

PointClickCare is a leading health tech company dedicated to helping providers deliver exceptional care. We are founder-led, privately held, and committed to innovation and employee growth. Our platform serves thousands of provider organizations, impacting millions of lives. We are recognized by Forbes and honored as one of Canada’s Most Admired Corporate Cultures. We foster a culture that embraces AI to accelerate creativity, productivity, and thoughtful decision-making.

Salary: [Not Specified] Location Type: [Not Specified]