[Remote] Support Engineer (APAC) at Supabase

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Database Platforms, Developer SupportIndustries

Skills

Key technologies and capabilities for this role

SQLPostgreSQLLinux/UnixCommand LineGitHub IssuesGitHub DiscussionsJavaScriptReactVueSvelteNode.jsCustomer SupportTroubleshootingDocumentation

Questions & Answers

Common questions about this position

What is the salary for this Support Engineer position?

This information is not specified in the job description.

Is this a remote position, and are there any location requirements?

This is a 100% remote full-time position with a required location in APAC time zones and no location-based salary adjustment.

What skills are required for the Support Engineer role?

Candidates need 3+ years of experience in customer support for technical customers, proficiency in SQL (ideally PostgreSQL), skills in Linux/Unix and command line, and experience with GitHub Issues and Discussions. Bonus skills include familiarity with JavaScript frameworks like React, Vue, Svelte, Node.js, and a Computer Science degree.

What is the company culture like at Supabase?

Supabase has a globally distributed team with over 30 nationalities, emphasizing collaborative open source, dogfooding everything, and supporting communities, with autonomous work and annually run off-sites.

What benefits are offered for this role?

Benefits include 100% remote work, no location-based salary adjustment, autonomous work, health, vision, and dental benefits (100% for employees, 80% for dependents), tech allowance for office setup, and annual education allowance.

Supabase

Open-source backend service for developers

About Supabase

Supabase provides an open-source backend as a service (BaaS) platform that helps developers and businesses create scalable applications more easily. It offers real-time databases, authentication, and storage solutions, all designed to integrate smoothly into existing workflows. This means developers can focus on building their applications without needing to spend a lot of time on backend development. Supabase operates on a freemium model, where users can access basic services for free, while advanced features are available through paid subscriptions. This approach allows it to cater to various user needs. What sets Supabase apart from its competitors is its open-source nature, which allows users to customize the platform and benefit from community-driven enhancements. The company aims to provide a reliable and efficient solution for developers, ensuring high uptime for applications that are critical to their users.

Singapore, SingaporeHeadquarters

2020Year Founded

$190.8MTotal Funding

SERIES_CCompany Stage

Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Benefits

Remote work from anywhere

Autonomous work

Health, vision & dental benefits

Generous tech allowance

Annual education allowance

Annual run off-sites

Risks

Increased competition from other open-source BaaS platforms like Appwrite and Nhost.

Potential security vulnerabilities in open-source projects if not regularly updated.

Freemium model may challenge conversion of free users to paid subscribers.

Differentiation

Supabase offers a real-time database with self-documenting APIs for PostgreSQL.

The platform is open-source, allowing for community-driven improvements and customization.

Supabase provides a comprehensive suite of tools for scalable application development.

Upsides

Supabase raised $80M in Series C, totaling $196M in funding.

Growing demand for open-source solutions boosts Supabase's market potential.

Increased interest in real-time data processing aligns with Supabase's capabilities.

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