[Remote] Ai Solution Engineer - (Technology Support) at PointClickCare

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Health Tech, HealthcareIndustries

Skills

Key technologies and capabilities for this role

AIMachine LearningCloud ComputingHealthcare TechnologyProblem-SolvingCommunication

Questions & Answers

Common questions about this position

Is this AI Solution Engineer role remote or hybrid?

This role is specified as a hybrid role, requiring residence within commutable distance to the office and regular in-office events such as weekly/bi-weekly/monthly team meetings.

What does the team for this AI Solution Engineer role do?

The team provides solutions that streamline internal processes, improve implementations, and deliver scalable, autonomous services across employee-facing corporate platforms, working closely with senior leadership, solution architects, and product teams to bring LLM-driven agents and intelligent workflows into production in a healthcare SaaS environment.

What are the key responsibilities of the AI Solution Engineer?

The role focuses on building and supporting AI-powered automation and intelligent workflows using Microsoft Azure tools to streamline operations and enhance delivery across the corporate platform.

What is the company culture like at PointClickCare?

PointClickCare offers a founder-led, innovative culture recognized by Forbes as a top private cloud company and as one of Canada’s Most Admired Corporate Cultures, emphasizing flexibility, growth opportunities, meaningful work, and AI integration to empower employees in redefining healthcare.

What skills or experience make a strong candidate for this role?

Strong candidates will have AI expertise, particularly in building LLM-driven agents, intelligent workflows, and automation using Microsoft Azure tools, along with experience in healthcare SaaS environments to complement the company's mission.

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters

2000Year Founded

$220MTotal Funding

GRANTCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees