Technical Service Specialist - Liège, Namur and Luxembourg area at Abbott

Wavre, Wallonia, Belgium

Abbott Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical Diagnostics, In Vitro DiagnosticsIndustries

Requirements

  • Bachelor’s degree in medical / electrical / mechanical or medical technology is preferred or significant working experience in a similar position
  • Proven track record as a technical specialist or a field engineer in our industry or equivalent
  • Successful engagement with customers, specifically key stakeholders and lab staff
  • English, French
  • Excellent experience in use of analytical tools and software

Responsibilities

  • Support Abbott Ambassadors with first line service
  • Provide level two services (complex service interventions)
  • Provide phone support at the Abbott Hotline (team rotation)
  • Schedule and perform planned maintenance activities
  • Perform new customers and laboratory site inspections for new contract / tender preparations
  • Schedule, perform and document hardware and software updates
  • Handle (de)installations, conduct repair and instrument hardware or software upgrades
  • Provide phone support and basic training to customers and Abbott Ambassadors
  • Participate in the duty system of Technical Services Specialist after training

Skills

Hardware Repair
Software Upgrades
Installation
Deinstallation
Planned Maintenance
Phone Support
Customer Training
Analytical Tools
Field Service
Hotline Support

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters
1888Year Founded
IPOCompany Stage
HealthcareIndustries
10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.
Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.
Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.
Abbott's microfluidic devices streamline diagnostic processes efficiently.
Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.
Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.
Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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