Technical Application Specialist I - Midwest/Central US
AbbottSalary not specified
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries
Requirements
- Full time employment
- At least one year of experience working in a clinical setting
- Basic knowledge of animal disease states preferred
- Knowledge of diagnostic products, instrumentation, and clinic processes
- Computer skills (i.e. Microsoft Office, Excel, Adobe)
- Ability to safely lift and move 60 lbs
- Availability and willingness to travel up to 80% of work week
- Flexible to accommodate customer visit requests
Responsibilities
- Provide onsite support to veterinary clinics, laboratory research, and veterinary academic settings
- Assist clinics with implementation, training, operation, applications, and problem resolution on veterinary diagnostics products
- Improve utilization, increase adoption, and minimize implementation time of diagnostic products
- Identify, quantify, qualify, track, and evaluate clinic pain points
- Facilitate, develop, design, and implement clinic workflow processes
- Respond to requests for onsite technical support, providing technical assistance, troubleshooting, and resolution of complex system problems
- Provide clinics with guidance, instruction, and training on the product line
- Provide post sale product installation, validation, applications, and operations training
- Complete daily activity documentation, including detailed reports after customer visits
- Work closely with the Area Business Manager (ABMs) and Diagnostic Solutions Consultant (DSCs) to provide customer service
- Work with the ABM and DSC teams to identify and report opportunities for additional analyzers in customer accounts
- Create and deliver training presentations
Skills
Zoetis
About Zoetis
N/AHeadquarters
N/AYear Founded
N/ACompany Stage