[Remote] Field Service Engineer (Electron Microscopy) at Thermo Fisher Scientific

Kentucky, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Scientific Instruments, Materials Science, Electron MicroscopyIndustries

Requirements

Bachelor’s degree or higher in mechatronics, electronics/engineering, or equivalent experience
Minimum of 2+ years of experience in a related field
Analytical troubleshooting and problem-solving abilities
Interest in technology and IT trends
Knowledge of electron microscopes is an advantage
Driver’s License required
Able to lift 40 lbs. without assistance
Excellent hand-eye coordination and manual dexterity
Travel up to 75%

Responsibilities

Ensure customer needs are met as the primary regional field service engineer
Conduct on-site installation, repair, testing, and maintenance of Electron Microscopes (Focused Ion Beam Electron Microscopes, Scanning Electron Microscopes, Transmission Electron Microscopes)
Troubleshoot and repair equipment, providing support to customers and other field service personnel
Develop positive working relationships with customers and company personnel
Submit detailed field service reports
Provide training and mentorship to customers and new field service engineers
Offer feedback to product quality and sales teams and update system documentation
Act as a subject matter expert and resource for training

Skills

Key technologies and capabilities for this role

Electron MicroscopyField ServiceEquipment InstallationTroubleshootingRepairTestingMaintenanceFocused Ion BeamScanning Electron MicroscopeTransmission Electron MicroscopeCustomer Support

Questions & Answers

Common questions about this position

What is the pay range for this Field Service Engineer position?

The hourly pay range for Field Service Engineer II based in Kentucky is $28.85–$43.27, and the position may also be eligible for a variable annual bonus.

Is this a remote position, or does it require travel?

This is a field service role requiring on-site work with customers, including up to 75% travel, and positions are available in different regions within the upper 48 states.

What skills and qualifications are required for this role?

A bachelor’s degree or higher in mechatronics, electronics/engineering or equivalent, minimum 2+ years of related experience, analytical troubleshooting and problem-solving abilities, driver's license, and knowledge of electron microscopes is an advantage.

What is the company culture like at Thermo Fisher Scientific?

You'll join an inquisitive team that shares a passion for exploration and discovery, with significant resources for contributions through the largest R&D investment in the industry.

What makes a strong candidate for this Field Service Engineer role?

Candidates with a bachelor’s degree in mechatronics, electronics/engineering or equivalent, 2+ years of related experience, analytical troubleshooting skills, knowledge of electron microscopes, and a driver's license will qualify, especially for higher levels like Engineer III or Senior based on additional experience.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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