Field Service Engineer II, ImmunoDiagnostics

New Jersey, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Biotechnology, Medical Devices, DiagnosticsIndustries

Requirements

Candidates should possess an Associate degree in Electronics, Biomedical Engineering, Electrical, or a related field, or an equivalent combination of skills and experience. A minimum of 1 year of experience in life sciences, biomedical engineering, or customer-facing technical roles is preferred, along with experience operating, fixing, repairing, and calibrating sophisticated analyzers or systems. Experience in a clinical, diagnostic, or regulated environment is also preferred. Strong proficiency in Windows, software, networking, electrical/electronics, mechanics, and chemistry technology is required, as is the ability to be an analytical problem solver with good engineering skills. Candidates must be able to lift up to 75 pounds, push and pull equipment, and carry up to 50 pounds for at least 100 feet, and may require some degree of PPE.

Responsibilities

The Field Service Engineer II will provide on-site service, including repairs, preventive maintenance, upgrades, and installation of ImmunoDiagnostics Division (IDD) analyzers. They will travel to customer sites on short notice to resolve issues or support other personnel, and observe Good Documentation Practices (GDPs) for field service reports and spare parts management. The role involves collaborating with internal partners to resolve customer issues and improve processes, and providing remote and on-site service training or assistance to Biomedical Engineering Technicians or Advanced Operators. The engineer will also increase technical proficiency through training courses and handle travel expenses according to company policies.

Skills

Field Service

Repair

Preventive Maintenance

Installation

Customer Service

Technical Expertise

Troubleshooting

ImmunoDiagnostics

Automated Instrument Platform

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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