[Remote] Operation Support Specialist - Manhattan, NY / On-Site at GE Healthcare

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

BS or BA degree and demonstrated process management experience
Or an AA degree and 2 years of experience in process management
Or 4 years process management experience
Prior experience with Calibration standards and test equipment requirements
Legal authorization to work in the U.S

Responsibilities

Calibration management to meet 100% compliance Lifecycle management of test equipment (EOL, new requirements, service delivery needs)
Manage the Calibration Vendor activities such as calibration, tagging, initial release, repairs, and continuous improvement
Monitor the vendor to assure service delivery and metrics per contract within financial guidelines of contract
Drive the Supplier Quality Engineers to address vendor issues
Minimize Material spent through monthly analysis, corrections, employee training and awareness, identifying and implement productivity opportunities
Regularly report metrics back to internal customer groups
Leads and is responsible for Tool & Test Equipment allocation, purchase and repair processes, budgets and compliance
Oversee GENPACT team supporting the test equipment activities
Manage relationships between GENPACT Process Leaders (PLs), Site Leader (SL), and GE Healthcare (GEHC) Field Service Organization
Leadership of Service Delivery Processes, metrics, compliance, and improvement for the calibration program
Lead DCS Test equipment process improvement initiatives, leverage Local Customer Team (LCT) synergies and drive national operational initiatives
Provide communications and lead actions to meet or exceed DCS Service Delivery goals including but not limited to: Tools & Test Equipment, Purchasing, and Monthly Zone scorecards/metrics
Drive constant quality improvement using Lean for tools and processes
Key liaison for Zones to lead resolution and engaging necessary resources needed to proactively resolve Service Calibration Issues

Skills

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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