Senior Product Marketing Manager
TremendousFull Time
Senior (5 to 8 years)
Candidates should have 5+ years of experience in product marketing, competitive intelligence, technical marketing, developer advocate, product evangelist, or sales engineering within a B2B SaaS environment, along with strong technical acumen to interpret technical documentation and demonstrate success in building and scaling competitive intelligence programs. A strong analytical and research skillset is also required, as is knowledge of AI and customer service technologies as a plus.
The Technical Product Marketing Manager will lead technical positioning and messaging for Ada’s platform emphasizing product differentiators to technical audiences and executive buyers, translate product features into compelling value propositions, create compelling demos highlighting product capabilities, develop and manage a robust competitive intelligence program, deliver quarterly competitive landscape reports, and build and maintain battlecards, positioning guides, and objection-handling resources for sales teams, along with delivering actionable insights and recommendations based on competitive analysis to inform go-to-market strategies and product roadmaps.
Automates customer service with AI chatbots
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.