[Remote] Engineering Manager, Client Communications at Boulevard

The Engineering Manager will lead and support a team of engineers, setting clear expectations, providing coaching, and fostering growth. They will drive technical decisions, ensuring solutions are scalable, reliable, and secure, and ensure observability and operational maturity in all systems. The manager will partner closely with the product trio to make sound product and technical decisions, mitigate risks, and maintain delivery commitments, while also collaborating cross-functionally to align on goals and drive company-wide initiatives. They will set ambitious, achievable goals, hold the team accountable to results, maintain a culture of ownership, accountability, and continuous improvement, and establish and monitor metrics for team and system health. Participation in incident response, including serving as Incident Commander when needed, and leading post-incident learning are also key responsibilities.