Technical Account Manager at Pigment

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Business Planning, Financial PlanningIndustries

Requirements

Exceptionally skilled in building complex systems and explaining them to all stakeholders so they are simple to use & maintain
At ease with a high volume of unstructured data which you’ll need to structure & validate
A great learner, especially of new domains: we work for very diverse customer use cases & businesses
Excelling at building trusted relationships with a deep sense of empathy and dedication
Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment
Ability to adapt to a rapidly changing product and respond strategically to customer needs
Experience meeting multiple objectives in an entrepreneurial environment with little supervision
Fluent English, additional European languages is an advantage
MBA or other relevant advanced degree preferred

Responsibilities

Work with customers daily to transform their existing solutions, spreadsheets, and business problems into sophisticated multi-dimensional models by:
Understanding business requirements & document them
Designing & building the corresponding Pigment applications
Training/Co-building with the customer so they are self-sufficient in the solution
Participating and/or leading UAT and deployment
Integrating source software and migration solutions (connectors & APIs)
Be the link between the customer stakeholders and the product team, to make sure we develop the best planning platform
Develop design and architecture documentation
Lead cross-functional projects to develop and improve the best in breed methodology & processes
Manage the quality of implementation by partners

Skills

Key technologies and capabilities for this role

PigmentData ModelingAPI IntegrationConnectorsUATDeploymentTechnical DocumentationBusiness RequirementsCustomer TrainingProject ManagementCross-functional Projects

Questions & Answers

Common questions about this position

What is the salary range for the Technical Account Manager position?

The salary range is $160,000 - $180,000.

Is this a remote position or is there a specific location requirement?

This information is not specified in the job description.

What skills are required for this Technical Account Manager role?

Candidates need to be exceptionally skilled in building complex systems and explaining them simply, at ease with high volumes of unstructured data, great learners of new domains, excel at building trusted relationships with empathy, and be strategic thinkers comfortable in fast-paced startup environments.

What is the company culture like at Pigment?

Pigment takes smart risks, celebrates bold ideas, challenges the status quo, and works as one team, with a focus on innovation and impact at scale.

What makes a strong candidate for this role?

Strong candidates have experience meeting multiple objectives in entrepreneurial environments with little supervision, an MBA or relevant advanced degree preferred, fluency in English (additional European languages an advantage), and the ability to adapt to rapidly changing products and customer needs.

Pigment

SaaS platform for financial planning and analysis

About Pigment

Pigment offers a financial planning and analysis platform that simplifies complex financial reporting and forecasting for businesses of all sizes. The platform operates on a software-as-a-service (SaaS) model, where clients subscribe and pay a recurring fee. Pigment's features include connectivity, processing power, and collaboration tools, which enhance the user experience and differentiate it from other financial planning tools. Users can create detailed financial models covering various aspects like human resources, revenue, expenses, and cash flow, which traditional spreadsheets often cannot handle effectively. By automating these processes, Pigment enables businesses to save time and focus on analyzing their financial data to drive value.

Paris, FranceHeadquarters

2019Year Founded

$378.3MTotal Funding

SERIES_DCompany Stage

Enterprise Software, FintechIndustries

501-1,000Employees